Role Summary 

On Location is seeking a Manager, Technology Operations to support the planning, governance, delivery, and operational readiness of the LA28 Olympic and Paralympic technology portfolio. Working in a matrixed environment, this role connects Technology Operations, Product, Engineering, Data, Cybersecurity, Architecture, Support, business teams, external vendors, and LA28/IOC stakeholders to maintain integrated plans, surface risks, facilitate decisions, and prepare initiatives for launch and Games-time operations. 

The ideal candidate is a structured and collaborative program leader who can bring clarity to ambiguity, manage competing priorities, influence without direct authority, and communicate effectively with both technical and executive audiences. 

Responsibilities 

• Manage day-to-day technology engagement with external program stakeholders and partner organizations, including governance forums, status reporting, requirements alignment, decision management, dependency tracking, issue escalation, and follow-through. 

• Lead planning and governance for assigned technology programs and operational initiatives. 

• Translate objectives into integrated plans, milestones, dependencies, risks, issues, decisions, and actions. 

• Coordinate cross-functional teams across Technology, Product, Engineering, Data, Cybersecurity, Architecture, Support, and business functions. 

• Establish operating cadences, communication paths, escalation procedures, and clear ownership across workstreams. 

• Prepare executive-ready status reports, readouts, agendas, decision logs and governance materials. 

• Track delivery progress, surface tradeoffs, and escalate risks, blockers, and unresolved decisions. 

• Support UAT, release readiness, go-live planning, production launches, hyper care, and Games-time operational readiness. 

• Coordinate security and compliance dependencies, including penetration testing, remediation tracking, and partner communications. 

•  Lead lessons learned and improve repeatable delivery, PMO, and governance practices. 

Qualifications 

• 4+ years of experience in technology program management, PMO, technical project management, or a related role. 

• Proven experience managing complex, cross-functional technology programs with multiple teams and dependencies. 

• Strong skills in planning, RAID management, dependency tracking, reporting, meeting facilitation, and escalation. 

• Ability to translate technical information into clear business and executive communications. 

• Experience coordinating software delivery, integrations, testing, releases, or operational readiness. 

• Strong judgment, attention to detail, follow-through, and ability to work independently in a fast-paced environment. 

• Experience with common program management, collaboration, documentation, and reporting tools. 

Preferred experience 

• Major sporting events, consulting, live events, hospitality, ticketing, ecommerce, or other time-critical consumer programs. 

• Olympic, Paralympic, IOC, OCOG, federation, venue, or rights-holder environments. 

• Enterprise integrations, data sharing, cybersecurity reviews, penetration testing, or third-party technology governance. 

• Globally distributed teams and stakeholders across multiple time zones.