cargo-partner is a full-range info-logistics provider offering a comprehensive portfolio of air, sea, land transport and warehousing services, with special expertise in information technology and supply chain optimization. The company operates over 120 offices in 25 countries around the world to create fast and efficient solutions for a wide range of industries. With the SPOT platform, cargo-partner ensures easy cooperation and full transparency throughout the supply chain. Since January 2024, cargo-partner has been a member of the Nippon Express Group. We lead by example with integrity, focus on forward-thinking strategies and actions, and create impactful initiatives that drive sustainable growth and innovation.
"We find the way by taking it personally".
cargo-partner Thailand was established in 2008 and is one of the rapidly growing organizations in the country. Currently, the company employs around 100 employees in three locations: the Bangkok headquarters, the Bangkok airport office, and Laem Chabang office.
We're currently looking for a highly skilled and confident candidate who has a passion for success. If you believe you are qualified for the position, please submit your application with the detailed resume in English by "Apply Now".
We provide a suite of comprehensive benefits to our employees:
Medical care insurance including dental & vision coverage
Provident fund
Hybrid work arrangement (1 day/week)
Mental health program
Professional support – training & development
Leave for vacation, medical, marriage, maternity, birthday, compassionate
Retirement benefits
We recognize good performances through:
Going the Extra Mile‘Awards
Long service awards
Employee referral programs
Sales incentive bonus
Operation incentive program
Annual salary & bonus reviews
Key Responsibilities
Lead price negotiations with carriers and service providers to secure the most competitive rates while ensuring optimal service quality.
Manage all sea freight pricing activities and prepare quotations for customers, sales teams, overseas offices, agents, and tender management (RFQs).
Develop, implement, and maintain a centralized sea freight-rate management system accessible to Sales and other relevant departments.
Oversee sea cargo operations related to FCL and LCL shipments, including booking management and shipment delivery coordination.
Manage all FCL and LCL pricing and procurement processes, while building and maintaining strong relationships with carriers and fostering a commercial and customer-focused mindset.
Drive business growth by improving the quotation win ratio, increasing shipment volumes, and contributing to the country’s overall performance targets.
Assume full responsibility for the monthly profit and loss (P&L) performance of the FCL and LCL product lines.
Evaluate, select, and manage service providers and business partners while continuously monitoring associated costs and service performance.
Ensure the accuracy of carrier and vendor invoices against approved pricing, manage credit terms effectively, and oversee timely invoice processing and payment execution.
Develop and execute FCL and LCL business strategies, including trade lane development and target market identification, in alignment with local, regional, and global business objectives.
Identify and implement process improvements and business development initiatives to support sustainable growth and operational excellence.
Establish departmental targets in collaboration with the Head of Department and monitor performance against agreed objectives.
Maintain and strengthen relationships with cargo-partner network offices, agents, carriers, and customers.
Promote FCL and LCL products and services internally and externally by ensuring they are competitive, commercially attractive, and easy for Sales teams and customers to understand.
Manage customer and operational claims, complaints, and escalations efficiently, coordinating with all relevant stakeholders to ensure timely resolution.
Issue necessary instructions, guidelines, procedures, and communications within the scope of responsibility, and ensure compliance with company policies and standards.
Maintain proactive, transparent, and effective communication with Sea Cargo, Sales, and other relevant departments to ensure operational alignment and business success.
Monitor carrier performance on a monthly basis and present performance reviews, market updates, and improvement initiatives during Sales and Operations meetings.
Undertake additional assignments and responsibilities as directed by management to support business needs and organizational objectives.
Qualifications
Bachelor's degree in Logistics, Supply Chain Management, Business Administration, International Trade, or a related field.
Minimum 5-7 years of relevant experience in Freight Forwarding, Shipping, or Logistics, including at least 3 years in a managerial or supervisory position.
Strong background in Sea Freight Pricing, Procurement, Carrier Management, and Commercial Negotiations within the Freight Forwarding, Shipping Line, or Logistics industry.
Proven experience in managing RFQs, tenders, trade lane development, and profitability (P&L) performance.
Comprehensive knowledge of freight forwarding operations, sea freight products (FCL/LCL), and the logistics industry.
Good command of written and spoken English.
Strong leadership, organizational, negotiation, communication, and interpersonal skills.
Results-oriented with strong commercial acumen and customer focus.
Proactive, self-motivated, and capable of working independently in a fast-paced environment.
Dynamic, flexible, and adaptable with a positive attitude and a continuous improvement mindset.
Strong analytical, problem-solving, and decision-making abilities.
Well-structured, detail-oriented, and capable of effectively managing multiple priorities.
Demonstrated integrity, accountability, and professionalism in dealing with internal and external stakeholders.
Knowledge of CargoWise One and the ability to effectively utilize related functions and support internal and external stakeholders.
For over 40 years, cargo-partner has flourished in the logistics industry, delivering unparalleled service to our clients worldwide. We have now embarked on another journey and to continue our commitment for excellence, we have now joined the Nippon Express Group which will now underpin all the values we constantly aspire to achieve, now becoming a top 5 global player. As an end to end info logistics provider, we pride ourselves on offering a comprehensive portfolio of air, sea, land transport, and warehousing services.
With a unique focus on information technology and supply chain optimization, we empower businesses to thrive in today's fast-paced world. Join our dynamic team, where innovation meets passion and every voice is valued. Embark on a journey where your skills are nurtured, creativity is celebrated, and together, we take pride in making a difference.
Discover more about our Mission & Vision. Dive into a world of endless opportunities and embark on the cargo-partner journey with us.
cargo-partner is an equal opportunity employer. We celebrate diversity and are committed to creating an environment where all employees feel valued and respected. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other legally protected characteristics. We welcome and encourage applications from all individuals, regardless of background.
Explore endless opportunities and leave your mark with us. #JoinUs #Logistics #workingdigital #Teamwork #cargopartner #wow
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Learn about Life at cargo-partner here.
