This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

Join AT&T’s Sales team and help connect customers with innovative solutions in cybersecurity, fiber, wireless, cloud, IoT, and more. Your sales expertise will drive growth and support our vision to lead the industry in connectivity, technology, and community.

As a Manager -Sales Mobility, you will provide direction and guidance to team, ensuring efficient and accurate handling of customer service requests, inquiries, complaints, and sales to maintain high customer satisfaction and operational excellence.

What you’ll do

Typical tasks may include, but are not limited to, the following:

• Operational Oversight: Manage daily operations, resolving customer issues and directing problem fixes.

• Team Leadership: Provide guidance, training, and performance evaluations for staff and field forces.

• Compliance and Policies: Ensure adherence to company policies, procedures, and regulatory requirements.

• Performance Improvement: Monitor performance, implement improvements, and develop efficiency and effectiveness plans.

• Customer Satisfaction: Resolve customer concerns and analyze data to identify and meet customer needs.

What you’ll need

• Bachelor’s degree (BS/BA) desired.

• 3+ years of related experience.

What you’ll bring

• Oversees the daily operations of their team, ensuring that tasks are completed efficiently and effectively.

• This role focuses on immediate team management, task delegation, and the resolution of day-to-day issues.

• Typically leads occupational staff within the organization.

• Responsible for influencing decisions regarding the hiring, firing, disciplinary action and promotional activity for subordinates.

Supervisor:

• Yes

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on data of hire, at least 23 days of vacation each year and 9 company designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours:

Time Type:

Location:

Salary Range:

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.