This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

Join AT&T’s Sales team and help connect customers with innovative solutions in, fiber, wireless, cloud, and more. Your sales expertise will drive growth and support our vision to lead the industry in connectivity, technology, and

community.

Have the opportunity to lead talented professionals, develop future leaders, and make a meaningful impact on millions of customer interactions by delivering exceptional customers experiences while driving results in a highly collaborative and engaging culture. What makes this opportunity so special?

• A customer first culture

• Collaborative & supportive leadership teams

• Strong focus on employee development and career growth

• Industry leading benefits

• The chance to work for a company consistently recognized as one of the best places to work

Overall Purpose: To lead, direct, and optimize a team of telesales representatives in a consumer call center, driving revenue growth through effective sales and upselling strategies while ensuring superior customer service and satisfaction.

Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following:

Leadership and Customer Experience: Lead a consumer telesales organization to exceed customer experience objectives and manage people effectively.
Data Analysis and Strategy Development: Analyze data to develop and

implement strategies that drive revenue generation and continuous

improvement.
Operational Management and Efficiency: Direct daily activities and execution of call centers and vendor operations to achieve revenue goals and reduce

expenses.
Strategic Policy and Innovation: Implement strategic policies and develop

innovative initiatives for technology, corporate compliance, training, and

workforce planning.
Collaboration and Alignment: Collaborate with various business areas to drive strategic alignment, manage change, and maintain strong domestic and

international vendor relationships.

Job Contribution: Oversees entry to mid-level sales employees, responsible for assigning tasks, implementing sales plans and adherence to company policies. Leads the team to manage small, less complex sales with a smaller quota or territory. Handles process-driven assignments with moderate oversight. Responsible for influencing decisions regarding the hiring, firing, disciplinary

action, and promotional activity for subordinates.

Supervisor: Yes

Education/Experience: Bachelor’s degree (BS/BA) desired. 5+ years of related sales experience. Must be Bilingual

Job Contribution:

 Looking for 100% bilingual - Spanish, reading, writing, and speaking. 

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on data of hire, at least 23 days of vacation each year and 9 company designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours:

Time Type:

Location:

Salary Range:

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.