How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Work Shift

Day (United States of America)

Job Summary:

The Regional Manager of Operations provides operational leadership to assigned specialty or geographically clustered Wellstar Medical Group (WMG) practices in partnership with physician, APP, and nursing leaders. The Regional Manager ensures that Wellstar quality, efficiency, team member, provider engagement, and access metrics are at the forefront of clinical and operational activities. The Regional Manager adheres to established Wellstar policies and procedures and is responsible for working in collaboration with system and operational leaders to ensure assigned areas are meeting expectations.

Core Responsibilities and Essential Functions:

Practice Operations Directly supervises Practice Managers, Leads, and staff at assigned practice locations. Allocates and monitors staffing, equipment, space, and other resources based on patient demand, provider needs, and organization priorities. Manages assigned areas to ensure financial performance through quality, clinical excellence, and growth initiatives. Demonstrates appropriate knowledge and proficiency of the Information Technology, Communication, and Business systems used across Wellstar to meet practice needs. Ability to work effectively across service lines and collaborate with hospital leadership to advance Wellstars strategic priorities and mission. Partners with service line leaders to develop strategies and execute operational plans for program launches and growth initiatives. Supports assigned teams in achieving patient experience and clinical quality goals in assigned practice locations. Strives for excellence in employee engagement and standardized workflows. Financial Resource Management Responsible for the financial performance of assigned WMG practices, including but not limited to: * Monitors and manages progress against budget * Plans and implements annual budget and capital expenditures at a practice level * Monitors and collaborates with Coding, Medical Group Business Office, and Finance to ensure effective revenue cycle performance Utilizes effective financial and operational principles in daily, monthly, and annual practice operations. Monitors and manages staffing and volume metrics against Wellstar and healthcare industry benchmarks and standards. Leadership and Professional Responsibility Cultivates a relationship of mutual respect and trust with physicians, advanced practitioners, staff, and colleagues. Works in conjunction with physician, APP, and operational leaders to facilitate understanding and acceptance of business management principles and goals. Ensures providers at assigned practices understand their obligations as specified by their contract within Wellstar Medical Group. Seeks out opportunities to network and enhance practice operations, growth initiatives, and management knowledge base. Actively participates in organizational activities and continuing education as appropriate for their role. Exhibits professionalism in dress, style, and manner in accordance with Wellstars Professional Appearance and Code of Conduct policies. Demonstrates excellent communication skills with providers, managers, staff, and Wellstar colleagues. Human Resource Management Adheres to Wellstar Health Systems policies and procedures regarding overall human resource management and applies such policies and procedures consistently. Recruits, develops, coaches, and retains high performing leaders and team members partnering effectively with physician, APP, and nursing leadership Compliance and Risk Management Supports and applies a working knowledge of Wellstar Health Systems policies and procedures. Upholds all applicable regulatory agency guidelines (OSHA, Joint Commission, CLIA, etc.). Performs other duties as assigned Complies with all Wellstar Health System policies, standards of work, and code of conduct.

Required Minimum Education:

• Bachelors General or Masters Business Administration/Management-Preferred or Masters Health Administration-Preferred

10 years additional - Additional years of relevant work experience and/or other specialized training can be used in lieu of minimum education requirement.

Required Minimum License(s) and Certification(s):

All certifications are required upon hire unless otherwise stated.

Additional License(s) and Certification(s):

FACMPE/CMPE Preferred

Required Minimum Experience:

Minimum 5 years Healthcare management experience, preferably in an outpatient practice setting. Will accept an Associates degree with 7 years of healthcare management experience or 10 years of healthcare management experience in lieu of a Bachelors degree. Required and

Required Minimum Skills:

Excellent communication and presentation skills, both verbal and written. Working knowledge of the principles of financial analysis, strategic planning, operations, human resources, and information systems. Ability to collect, analyze, and apply data and other pertinent information to develop short- and long-term practice goals and budget needs. Ability to work independently. Conscientious steward of Wellstar resources. Ability to partner with physicians, advanced practitioners, and Wellstar leaders to establish and meet short- and long-term strategic practice goals. Proactively searches for and recommends opportunities to enhance practice quality, service, and financial performance. Ability to positively motivate and develop staff. Consistently demonstrates excellent leadership and customer service skills.

Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.