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We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Product Manager do?

A successful Product Manager, Experience Digital Products at Fiserv is responsible for managing requirements and driving delivery of ACH, wire, and Zelle® payments and small business banking solutions within the Experience Digital Online Banking platform that helps financial institutions improve user engagement, deepen client relationships, and deliver exceptional customer experiences, in line with the strategy and roadmap set by product leadership. This individual contributor brings client and market needs into the product, working across product, engineering, sales, marketing, implementation, and support teams to deliver payments and SMB solutions that drive measurable business outcomes. We count on this person to bring deep payments expertise and a practical, solution-oriented mindset to every conversation.

The ideal candidate combines payments expertise with execution excellence, balancing client needs, operational realities, and technology constraints. They are passionate about modernizing payments and money movement and helping banks and credit unions meet small businesses and consumers wherever they choose to engage.

What you will do

• Own day-to-day product execution and roadmap inputs for ACH, wires, Zelle, instant payments, and related capabilities within Experience Digital.
• Manage the product lifecycle from discovery and requirements through launch, release readiness, and ongoing optimization.
• Own the backlog, user stories, and acceptance criteria for consumer and business payment experiences, including origination, templates, approvals, limits, entitlements, and status visibility.
• Shape SMB banking solutions across cash management, payables, receivables, and money movement to drive adoption and revenue.
• Translate client needs, market trends, industry changes, and business objectives into prioritized requirements and roadmap recommendations.
• Embed fraud, risk, compliance, and network requirements into product decisions, including Nacha rules, Regulation E, OFAC, RTP, FedNow, and ISO 20022.
• Partner with engineering, architecture, UX, operations, implementation, sales, support, financial institutions, and ecosystem providers to deliver integrated solutions and successful launches.
• Serve as a payments subject matter expert, support client and sales engagements, and track adoption, payment volume, fraud and loss, and revenue performance.

What you will need to have

• 5+ years of product management experience delivering enterprise software or financial technology products across the full lifecycle.
• 3+ years of payments product or operations experience, with strong expertise in ACH, wires, settlement, exceptions, returns, and payment origination.
• Experience with Zelle, person-to-person payments, or real-time payments, including network rules, limits, disputes, and fraud considerations.
• Demonstrated ability to manage backlogs, shape roadmaps, prioritize complex requirements, and translate product strategy into measurable outcomes.
• Experience with digital banking, treasury or cash management, business banking platforms, and SMB workflows.
• Working knowledge of payments regulations and rules, including Nacha Operating Rules, Regulation E, UCC 4A, OFAC, and BSA/AML.
• Experience with API-based integrations and cross-functional product delivery across engineering, architecture, UX, operations, implementation, sales, and support.
• Strong analytical, communication, client discovery, stakeholder management, and senior-leader influence skills, plus a bachelor’s degree or equivalent experience.

What would be great to have

• Experience contributing to payments modernization, instant payments adoption, or payment migration initiatives.
• Experience working with banks, credit unions, or other financial institutions.
• Knowledge of payment rails, messaging standards, fraud trends, risk controls, and customer experience best practices.
• Experience with SMB onboarding, business account opening, payables, receivables, or integrated payments solutions.
• Familiarity with Microsoft SQL Server, data warehouses, public cloud platforms, and modern SaaS architectures.
• Experience in Agile environments and using AI, automation, or workflow technologies to improve productivity and client experiences.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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