Location

St. Louis, MO 63110

Scheduled Hours

40

Position Summary

Manages resident/fellowship/student program(s) objectives and provides supervision and oversight of program(s) support staff. Develops educational technologies, research and related projects to ensure a continued efficient workflow and ensures cohesive and collaborative relationships between department program(s) office, GMEC, ACGME, School of Medicine and other departments. Supervises two or more employees.

Job Description

• Supervises two or more office staff including monitoring time, performance appraisals, organizing office operations, monitoring the workflow of the office and coaching, counseling and disciplining employees.
• Monitors spending and develops trends to assure the office remains within budgetary constraints.  
• Assembles educational research and project plans and teamwork assignments, directing and monitoring work efforts on a daily basis, identifying resource needs, performing quality review; and escalating functional, quality, timeline issues appropriately.         
• Provides oversight for the relationship with the GMEC, ACGME and Program Coordinator, as well as,  BJH and School of Medicine interactions related to reports and trainee location tracking and compliance.
• Liaison for accreditation information within the Department including troubleshooting as necessary.
• Analysis of resident and fellow quarterly duty hour violation data and ACGME data.
• Review and approval of educational programs and policy changes with the Program Director.
• Project support for education-related committees and Tasks Forces within the Department.
• Manages process improvement and quality assurance initiatives related to programs oversight, as well as works toward ensuring efficiency within programs.
• Manages various software related to the programs and ensures unification of all system data warehousing (past, present and future).
• Provides support on the creation of statistical and/or demographics reports.
• Leads and reports on all training initiatives; ensures faculty, residents/trainees and administrative staff are fully competent in the use of any relevant software (e.g., scheduling, procedure logging, evaluations, monitoring conference attendance, duty hours, program milestone tracking, as well as general personnel/demographic tracking).
• Oversees the systematic tools used to compile data on resident performance and rotations.
• Responsible for annual import/export of demographic information for new and archived users.
• Design/build/manage anonymous surveys for accreditation compliance.
• Oversight of Education Office Patient Safety and Quality Improvement Project List.                              
• Assists and supervises maintenance of websites as well as monitoring social media presence of the relevant training programs and any future social media expansion.
• Backup support for residency/fellowship coordinators for oversight of program compliance.
• Other duties as assigned.

Working Conditions:
Job Location/Working Conditions

• Normal office environment.

Physical Effort

• Typically sitting at desk or table.

Equipment

• Office equipment.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

Bachelor’s degree or combination of education and/or experience may substitute for minimum education.

Certifications/Professional Licenses:

No specific certification/professional license is required for this position.

Work Experience:

Relevant Experience (5 Years)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job

Preferred Qualifications:

• Comprehensive and detailed understanding of national accreditation policies and hospital policies.
• Skills must include the ability to successfully investigate, develop and or implement solutions for ongoing regulatory demands.
• Must have an advanced understanding of statistical analysis and related software suites.

Preferred Qualifications

Education:

Master's degree - Business, Master's degree - Healthcare, Master's degree - Information Technology

Certifications/Professional Licenses:

No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience:

Graduate Medical (5 Years)

Skills:

Communication, Customer Service, Decision Making, Fast-Paced Environments, Independent Judgment, Multitasking, Organizational Savvy, Personal Initiative, Prioritization, Statistical Analysis, Statistical Analysis Software (SAS), Supervisory Management

Grade

G12

Salary Range

$58,400.00 - $99,700.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [email protected] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Take advantage of our free Metro transit U-Pass for eligible employees.

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.

• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.