Job Title

Job Description

The Role

This role is crucial in supporting our India Market Client Solutions Sales team by producing high-quality materials and effectively managing internal processes. This role directly contributes to our ability to win new business, strengthen relationships with existing clients and deliver on our wider Protection strategy.

While the position doesn’t direct client ownership, it is instrumental in ensuring we execute our client strategies successfully and may be required to engage with client reinsurance owners to support delivery of agreed quotations.

The person in this role will work closely with colleagues across the India Market and Global Client Solutions teams, helping to align efforts and maintain momentum across initiatives. The ability to work cross-functionally and build strong internal relationships will be key to delivering meaningful outcomes.

This is a collaborative and hands-on role that provides the opportunity to contribute to proposition innovation, collaborate across functions and support the delivery of strategic priorities across the region.

Duties

1. Close collaboration with the India Market Client Solutions Sales team to create assets which empower them to build a strong deal pipeline and achieve growth targets. Produce engaging, informative and compelling assets which showcase the value of our services and partnership and position our brand effectively

• Creating best-in-class client communication that meet client requirements and demonstrate our capabilities. For example, developing visually appealing, creative solution decks that highlight our USPs and effectively communicate our value proposition and plans to clients – collaborating with the Marketing team on look and feel if appropriate.
• Assisting in preparing for client meetings and presentations, ensuring all materials are tailored to the specific needs and preferences of the audience.

2. Strategic Analytics representatives, to ensure alignment and timely client delivery of new business and in-force initiatives.

• Overall deal management for new business tenders, in-force business, and other projects required by the business. Initially, this will primarily involve managing internal stakeholders and will include client-facing components.
• Supporting delivery of client plans and deliverables, including developing solutions, tracking and following up actions. [For example, in-force management for clients would include working on reinstatement requests, product changes, and ad hoc client requests.]
• Ownership for the delivery of internal deliverables or projects.

3. Coordinating the completion of non-standard client-related tasks, as appropriate (e.g. risk assessments, governance requirements etc).

• Proactive stakeholder engagement and management. Ensuring there is a high degree of collaboration and accountability within deal teams.

• Producing draft treaty and addenda, taking this through to execution in a timely manner, and ensuring all governance is followed

4. Own Client Solutions for the India Market delivery of internal processes and reporting related to new business

• Supporting quarterly new business reporting by working closely with DBS.
• Generating ad hoc MI, as required, to review performance of pipeline and new business growth opportunities.
• Updating internal documents/tools regularly, such as Partnership Management Framework (PMF) and quote tracker.

Essential Qualifications & Experience

Knowledge

• Strong and relevant technical experience in life (re)insurance
• Preferably a qualified actuary with relevant post qualified experience
• Good understanding of the life insurance market
• Highly analytical and a creative problem solver, with strong interpersonal and organisational skills

Leadership Skills

• Highly collaborative individual who is comfortable with holding cross-functional or deal team members accountable
• Strong communication (written and verbal) skills
• Ability to quickly cut through detail and focus on what is important, being decisive and accountable.
• Commercial Judgement
• Organised, driven, and deadline focused with an attention to detail
• Ability to manage competing demands and deal with non-standard and unstructured requests, at short notice
• Motivated to take ownership of work and to seek further responsibility
• Desirable Experience
• Previous experience working in a life and disability reinsurance environment is preferred
• Proficiency extracting, manipulating, analysing and drawing conclusions from data.

Risk Management Responsibilities

The role holder is responsible for ensuring a strong risk culture exists within the global client solutions team. The key risk management responsibilities include:

• Demonstrating awareness and understanding of risk policies, key risks and associated controls;
• Translating risk management principles and objectives into priorities, processes and activities that make sense to team members;
• Fostering a culture of risk management in the team through training and performance management.
• Taking a pro-active approach to identifying, fixing and learning from control failures.
• Where relevant, report and effectively manage issues and/or loss events as they arise.

Working For Pacific Life Re

Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes.

Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and well being initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events and overseeing volunteering opportunities.

Benefits

Leave

• 23 days of annual leave with option to buy/sell more days

• Adoption and fertility leave 

• Generous enhanced parental leave  

Healthcare

• Comprehensive private insurance coverage for employee and dependents

• Group Term Life Insurance coverage of 5x basic annual salary, Group Accelerated CI of 1x annual basic salary and Group Accidental Death & Dismemberment of 3x annual basic salary 

• Optical & Dental benefits 

• Additional flexi benefits

Wellness

• Access to Employee Assistance Program 

• Time off for volunteering 

• Charitable matching of employee donations

You Can Be Who You Are

We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.



As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible.

Pacific Life Re Values

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