At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

Responsible for business management, process management, and user management of manufacturing IT systems.

1. Business Requirement Analysis: Communicate with production business departments to gather and analyze their needs, ensuring IT systems meet business requirements, support and enhance business efficiency, and comply with GxP regulations.

2. System Evaluation: Assess the performance of existing production IT systems, propose improvements and new system requirements based on business needs, and assist in selecting suitable technical solutions.

3. Process Optimization: Analyze current business processes, identify areas for improvement, and develop and implement optimization plans.

4. Data-Driven Decision Making: Utilize data analysis tools to generate insights reports, supporting business decisions and process optimization.

5. User Access Control: Manage user permissions to ensure only authorized personnel can access corresponding data and functions.

6. Business Continuity Planning (BCP): Develop and maintain business continuity plans to ensure production and business activities can continue in emergencies.

7. Audit Trail Review: Participate in periodical audit trail review to ensure data and operational traceability, complying with GxP regulations.

8. User Support and Training: Support IT system training for production and business teams, assisting them in effectively utilizing IT system features.

9. Problem Solving: Assist in identifying and resolving IT system issues in business applications, providing continuous support and improvement suggestions.

10. Project Management: Lead or participate in projects related to production IT systems to ensure business goals are met.

11. Other tasks assigned by the line manager.

Qualification and Experience

Education/Qualifications

Bachelor’s or Master’s degree in Industrial Engineering, Information Technology, Biotechnology, Pharmaceutical Engineering, or related fields

Leadership Competencies

• Models Integrity
• Focus on value and customer
• Align for success 
• Deliver results 
• Learn for the future 
• Teamwork and collaboration
• Strategic agility
• Change Management
• Excellent and proven interpersonal and influencing skills

Job Required Competencies

• Work Experience: At least 5 years of business analysis or related experience in production IT systems. Preference for candidates with experience in the pharmaceutical industry.
• Business Analysis Skills: Proficient in business requirement analysis and process optimization methods and tools. Project management experience is preferred.
• Technical Understanding: Knowledge of production management software (e.g., MES, DHS, SAP) and effective communication and collaboration with IT teams.
• GxP Knowledge: Possess a good understanding of GxP regulations.
• Language Skills: Good proficiency in English listening, speaking, reading, and writing.
• Communication Skills: Excellent written and verbal communication skills, capable of collaborating with business and technical team members at various levels.
• Problem-Solving Ability: Outstanding analytical and problem-solving abilities, able to work well under pressure.

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.