Under the guidance of the Assistant Director of Facilities, the Manager, Facilities is responsible for maintaining the building maintenance operations and critical systems support to sustain a best-in-class Casino and Hotel. This position provides guidance to the building maintenance operations and critical systems support management, as well as to professional and support team members. Leads and manages the team to complete all duties and responsibilities set forth by Yaamava’ Resort and Casino and the Facilities Department. This role requires availability 24/7 to ensure business and Department needs are met.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1.    Leads and manages all maintenance fields and trades within the Facilities Department. (i.e., HVAC, Electrical, Building Maintenance, etc.). Maintains an active role in the planning and coordinating of projects and tasks assigned to the team, to include assigning, scheduling, coordinating, and monitoring.
2.    Monitors, responds, and reports any critical systems operation alarms and/or alerts (i.e., fire, power, central plant failures, etc.). Plays an active role in the Emergency Action Plan, Building Continuity Plan, and emergency drills.
3.    Completes performance evaluations for assigned team members and oversees performance evaluations completed by subordinate management team members. Responsible for the hiring process (i.e., review resumes, interview candidates, propose starting salaries, etc.). Reviews and signs-off.
4.    Processes requests for vendors by providing scope of work, expectations, and timelines for project completion. Works closely with Department Administration team and Procurement Department to ensure timely request and processing of vendor quotes/proposals.
5.    Reviews, amends, and creates policies and procedures for Department as needed. Ensure all team members are up to date on enterprise and department policies and procedures.
6.    Manages the financial health of the maintenance and critical systems support divisions (i.e., budget forecasting/planning, reviewing transactions, budget tracking, etc.). Responsible and accountable for financial integrity
7.    Provides performance direction, leadership guidance, counseling, and evaluations to assigned subordinate staff.
8.    Performs other duties as assigned to support the efficient operation of the department.

SUPERVISORY RESPONSIBILITIES

Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning reviewing and directing work; evaluating and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Makes hiring decisions and designs individual development plans with succession planning in mind for all key roles.

 EDUCATION, EXPERIENCE AND QUALIFICATIONS

• Bachelor’s degree in related field required.

• Minimum three (3) years of experience in Facilities maintenance management and operations required.

• Minimum three (3) years of Supervisory Experience required.

• Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above.

KNOWLEDGE, SKILLS AND ABILITIES (KSA)

• Knowledge of HVAC, electrical, mechanical, plumbing alarm, and fire systems

• Knowledge of HVAC, Electrical and Building Maintenance. Knowledge of emergency shut-off procedures for gas, water, electrical, etc.

• Knowledge of methods, practices, techniques, tools, and equipment used in the inspection, maintenance, and repair of Facilities.

• Ability to understand the Safety Data Sheets (SDS) and be able to give safety instructions to team members. Ability to follow safety guidelines when using required chemicals, equipment, tools, and techniques with performing job duties.

• Knowledge of safe work practices and safety regulations applicable to assigned areas of maintenance. Understanding safety protocols and regulations to ensure a safe working environment.

• Knowledge of safe and efficient operation of light and heavy equipment.

• Ability to operate a forklift and aerial lift.

• Proficient in Microsoft Office (Word, Word Perfect, Excel).

• Ability to read, understand, and explain blueprints and schematics.

• Problem solving skills to identify any potential issues and resolve them efficiently.

• Interpersonal skills to collaborate well with the team, subordinates, and management.

• Time management skills to ensure projects are completed within the designated time.

• Technical knowledge and skills related to Facilities Maintenance.

• Ability to supervise team members; perform performance reviews, provide conflict resolution, and delegate tasks effectively.

LICENSES, CERTIFICATIONS AND REGISTRATIONS

• At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.

• Authorized Driver: Role requires operation or driving of Tribe-owned vehicles or driving patron vehicles. A valid driver’s license with an acceptable driving record as determined by the insurance carrier is required.  

PHYSICAL REQUIREMENTS/ WORKING CONDITIONS – ENVIRONMENT

The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job.

• Primary work environment is in a climate-controlled office setting.

• Work requires travel to attend meetings, trade shows, and conferences.

• Incumbents may be required to work evening, weekend and holiday shifts.

• Must be able to work in a fast-paced, high-demand environment.

• Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally.

• Sedentary work: may involve sitting some of the time. May operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.

• Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions.

• Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone.

• Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone.

• Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility.

• Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties.

• Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours.

• The employee may be exposed to fumes or airborne particles including secondhand smoke.

Reasonable accommodation will be made in compliance with all applicable law.

As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!