ST. CHARLES HEALTH SYSTEM

JOB DESCRIPTION

TITLE:                                     Diagnostic Imaging Manager - Northern Campuses

REPORTS TO POSITION:      System Director, Radiology Services

DEPARTMENT:                       Radiology

DATE LAST REVIEWED:         October 2026

OUR VISION:                           Creating America’s healthiest community, together

OUR MISSION:                        In the spirit of love and compassion, better health, better care, better value

OUR VALUES:                         Accountability, Caring and Teamwork

DEPARTMENT SUMMARY: St. Charles Health System Diagnostic Imaging Departments perform X-Ray, Ultrasound, CT, MRI, Dexa, Mammography, and Nuclear Medicine exams in a variety of locations. We work closely with community imaging service providers to meet the imaging needs of our community and to support inpatient and outpatient services. 

POSITION OVERVIEW: The Diagnostic Imaging Manager – Northern Campuses manages the operations of imaging services of St. Charles Health System located in Madras, Prineville, and Redmond. The manager maintains standards for professional practice and regulatory compliance and is responsible for planning, budgeting, staffing, performance, and operation of assigned departments. The manager creates and maintains a work environment which is professionally challenging, caring, accountable, and in which caregivers function as a customer/safety focused team.

This position directly manages the Madras, Prineville, and Redmond Diagnostic Radiology Supervisors.

ESSENTIAL FUNCTIONS AND DUTIES:

Creates, inspires, and implements a department culture and leadership that embraces St. Charles Heath System’s vision. Coaches and leads staff to achieve and exceed the standards required to accomplish this. Continually evaluates and adjusts the steps necessary to meet this vision and motivates staff to achieve this in their daily work.

Manages integrated imaging services and coordinates operations with other system departments.

Maintains accountability for the long-term strategic performance of the Northern campus imaging departments, including the identification of business development opportunities and the successful execution of strategic initiatives.

Partners with the system director and other imaging leaders to develop and implement an annual plan, including goals, for the department.

Serves as liaison for inpatient care areas regarding any imaging related issues or concerns.

Identifies and improves all imaging processes for maximum customer satisfaction, efficiency, and safety.

Develops and implements policies and procedures that guide and support the provision of diagnostic imaging services while maintaining compliance with pertinent laws and regulations. Ensures compliance with regulatory requirements.

Demonstrates effective financial management with the ability to develop cost-effective solutions relating to staffing, resource allocation, budget development, and management while meeting productivity goals within span of control.

Collaborates with St. Charles Health System Information Technology (IT) staff to establish new and support existing client interfaces. Facilitates cooperative efforts to continuously monitor, audit and improve information services.

Facilitates communication and consultation with imaging specialists.

Maintains responsibility for resource management ensuring appropriate and sufficient equipment and supplies are available.

Hires, directs, coaches, and monitors the performance of all direct reports, to develop and maintain a high-performance team that meets organizational and department goals.

Monitors and ensures all direct reports are current with compliance and safety requirements. Implements and manages all organizational safety directives and goals.

Coordinates onboarding and campus assignments for both employed and non-employed students.

Provides and oversee team’s delivery of customer service in a manner that promotes goodwill, is timely, efficient, and accurate.

Collaborates with teams to review processes and identify/implement opportunities for improvements, applying Lean principles, concepts, and tools.

Supports the vision, mission, and values of the organization in all respects.

Supports the Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.

Provides and maintains a safe environment for caregivers, patients, and guests.

Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies, and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.

May perform additional duties of similar complexity within the organization, as required or assigned. 

EDUCATION:

Required: Graduate of a certified Radiologic Technology program or school.

Preferred: Bachelor’s or Master’s degree in a related field.

LICENSURE/CERTIFICATION/REGISTRATION:

Required: Current American Registry of Radiologic Technologists (ARRT). Valid Oregon Board of Medical Imaging license in one or more modalities. Valid Oregon driver's license and ability to meet St. Charles Health System driving requirements. 

Preferred: N/A 

EXPERIENCE:

Required: Five (5) years’ technologist experience in one (1) or more imaging modalities. Two (2) years’ experience as Lead, Coordinator, or Supervisor in imaging modality.

Preferred: Previous manager experience.         

PERSONAL PROTECTIVE EQUIPMENT:

Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.

ADDITIONAL POSITION INFORMATION:

SKILLS:

Must be able to:

·        Demonstrate St. Charles Health System values of Accountability, Caring and Teamwork in every interaction.

·        Effectively interact and communicate with all levels within St. Charles Health System and external customers/clients/potential employees.

·        Manage facilitation and consensus building among health care professionals and agencies and achieve expected results.

·        Multi-task and work independently.

Must have:

·        Strong team working and collaborative skills.

·        Excellent organizational skills, written and oral communication, and customer service skills.

·        Strong analytical, problem solving and decision-making skills.

·        Experience in computer applications, specifically electronic medical records system and MS Office.

PHYSICAL REQUIREMENTS:

Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level.

Frequently (50%): Sitting, keyboard operation.

Occasionally (25%): Standing, walking, bending, stooping/kneeling/crouching, climbing stairs, reaching overhead, lifting/carrying/pushing or pulling 1-10 pounds, grasping/squeezing, operation of a motor vehicle, ability to hear whispered speech level.

Never (0%): Climbing ladder/stepstool, lifting/carrying/pushing or pulling 11-50 pounds.

Exposure to Elemental Factors

Occasionally (25%): Chemical solution for Laboratory Caregivers.

Rarely (10%): Wet/slippery area.

Never (0%): Heat, cold, noise, dust, vibration, chemical solution, uneven surface.

Blood-Borne Pathogen (BBP) Exposure Category

Risk for Exposure to BBP

Schedule Weekly Hours:

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