Job Description

Job Title: Manager, Commissions
Department: Wholesure Specialty Placement
Location: Cranbury NJ/ Hybrid
About Acrisure
Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.
Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and has grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.
Job Summary:
The Manager, Commissions, is responsible for overseeing the accurate and timely processing, reconciliation, and payment of commission earnings for internal sales representatives and external brokers. This role serves as a key point of contact for brokers, carrier partners, and internal stakeholders, ensuring exceptional service, effective communication, and the accurate administration of commission programs while maintaining high standards of financial accountability.
Responsibilities:
• Oversee the monthly loading and maintenance of all carrier commission statements within the commission database.
• Reconcile commission statements to ensure accuracy, completeness, and proper allocation of commission earnings.
• Prepare and distribute commission statements for internal sales representatives and external brokers.
• Conduct audits and reviews of commission calculations and payments to identify discrepancies and ensure accurate compensation.
• Research, resolve, and respond to commission-related inquiries from internal sales representatives, external brokers, and other stakeholders in a timely and professional manner.
• Monitor commission processes and recommend improvements to enhance efficiency, accuracy, and reporting capabilities.
• Maintain accurate commission records and supporting documentation in accordance with company policies and regulatory requirements.
• Collaborate with accounting, finance, and sales teams to ensure alignment and resolution of commission-related matters.
• Serve as a primary point of contact for external brokers, carrier partners, and internal sales representatives regarding commission payments, adjustments, reconciliations, and related inquiries.
• Communicate professionally and effectively with external clients, brokers, and business partners to resolve commission-related issues and provide timely updates.
• Build and maintain positive working relationships with brokers, carriers, and internal stakeholders to support accurate commission administration and client satisfaction.
• Manage the end-to-end premium and commission payment process, including receiving premium payments from clients, remitting funds to insurance carriers, and ensuring the accurate and timely payment of commissions and overrides to internal sales teams and external brokers. Serve as a key point of contact for brokers and Third-Party Administrators (TPAs), providing support regarding payment schedules, commission calculations, and payment accuracy. Maintain strong attention to detail to ensure all transactions are processed correctly and in compliance with company procedures.
• Perform other duties and special projects as assigned.
Education/Experience:
• Bachelor's degree in Accounting, Finance, Business Administration, or a related field; or equivalent combination of education and relevant work experience.
• Prior experience in commissions administration, accounting, finance, payroll, or a related role preferred.
• Strong analytical and problem-solving skills with a high level of accuracy and attention to detail.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office Suite, including Excel, Word, and PowerPoint.
• Experience working with commission management systems, accounting software, or databases preferred.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Demonstrated ability to communicate professionally with external clients, brokers, carriers, and internal stakeholders.
• Strong interpersonal and relationship-management skills with the ability to handle sensitive financial matters with professionalism and discretion.
• Customer service experience and the ability to resolve inquiries in a timely, accurate, and professional manner.
Required Competencies
• Financial Analysis and Reconciliation
• Attention to Detail
• Organizational Skills
• Customer Service Orientation
• Problem Solving and Critical Thinking
• Confidentiality and Professional Judgment
• Time Management
• Collaboration and Teamwork

Pay Details:

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Why Join Us:

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

Employee Benefits

We also offer our employees a comprehensive suite of benefits and perks, including:

• Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.

• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.

• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.

• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

• … and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting [email protected].

Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.

California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.

Welcome, your new opportunity awaits you.