Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.

The Pharmacy Manager – Clinical Operations is responsible for the overall leadership and strategic direction of the pharmacy, with an emphasis on clinical excellence and patient care. This role ensures the delivery of high-quality, evidence-based pharmaceutical care and manages the pharmacy’s operational, compliance, and personnel functions. The Pharmacy Manager leverages clinical expertise to support provider collaboration, optimize patient outcomes, and drive continuous quality improvement.

This role includes oversight of all pharmacy staff, including pharmacists and certified pharmacy technicians, as well as integration of pharmacy services into the broader clinical practice. The Pharmacy Manager will ensure full compliance with all state, federal, and accreditation standards and will lead efforts to enhance performance, efficiency, and patient safety across pharmacy operations.

ESSENTIAL FUNCTIONS:

• Provide direct oversight of clinical pharmacy operations including the review, preparation, compounding, and dispensing of medications, with a focus on patient-centered therapeutic outcomes.
• Serve as a clinical resource to healthcare providers and patients, offering expert consultation on drug therapy, indications, contraindications, pharmacokinetics, interactions, and side effects.
• Support evidence-based prescribing through active collaboration with medical staff and involvement in clinical decision-making.
• Oversee the development and implementation of clinical protocols and therapeutic guidelines in alignment with organizational goals and national standards.
• Ensure compliance with all federal, state, and accrediting body regulations, including USP standards, CMS requirements, and pharmacy-specific policies.
• Monitor and manage pharmacy inventory to ensure safe and cost-effective medication use, minimizing waste and enhancing formulary adherence.
• Lead clinical quality initiatives, medication use evaluations, and performance improvement projects; track and report outcomes to leadership.
• Promote and maintain a culture of safety, accuracy, and accountability across all pharmacy operations and staff activities.
• Provide regular performance feedback, conduct evaluations, and ensure continuous training and clinical development for pharmacy staff.
• Facilitate interdepartmental collaboration to improve transitions of care, medication reconciliation, and patient education.
• Use data to analyze pharmacy performance, financial impact, and outcomes; prepare and present operational and clinical reports to leadership.
• Ensure timely and accurate documentation of clinical interventions, adverse events, and quality measures.
• Oversee pharmacy participation in Quality Improvement Programs, audits, and compliance initiatives.
• Precept pharmacy interns and residents, supporting clinical education and workforce development.
• Actively participate in Pharmacy & Therapeutics (P&T) Committee decisions and support the implementation of formulary changes and medication-use policies.
• On call responsibilities as needed.
• Perform other duties as assigned by management.

KNOWLEDGE, SKILLS & ABILITIES:

• In-depth understanding of pharmacotherapy and clinical decision-making in a multidisciplinary care environment.
• Ability to assess medication therapy plans and develop patient-specific recommendations.
• Strong leadership and coaching skills with experience managing clinical teams.
• Effective in building relationships and collaborating with physicians, nurses, and administrative teams.
• Proficient in quality improvement methodologies and clinical documentation standards.
• Skilled in interpreting data to guide clinical and operational strategy.
• Excellent written and verbal communication skills, especially in clinical and educational contexts.
• Knowledge of pharmacy regulations, accreditation standards, and compliance frameworks (e.g., USP <797>/<800>).

EDUCATION & EXPERIENCE:

• Doctor of Pharmacy (PharmD) required.
• Current, active, and unrestricted pharmacy license in Tennessee.
• Minimum of 5 years of pharmacy experience, with at least 3 years in a clinical or health system-based setting or completion of a PGY-1 or PGY-2 residency (or equivalent clinical experience)