About the Job

Welcome to Ovation Healthcare! 

At Ovation Healthcare (formerly QHR Health), we’ve been making local healthcare better for more than 40 years. Our mission is to strengthen independent community healthcare. We provide independent hospitals and health systems with the support, guidance and tech-enabled shared services needed to remain strong and viable. With a strong sense of purpose and commitment to operating excellence, we help rural healthcare providers fulfill their missions.  

The Ovation Healthcare difference is the extraordinary combination of operations experience and consulting guidance that fulfills our mission of creating a sustainable future for healthcare organizations. Ovation Healthcare’s vision is to be a dynamic, integrated professional services company delivering innovative and executable solutions through experience and thought leadership, while valuing trust, respect, and customer focused behavior.  

We’re looking for talented, motivated professionals with a desire to help independent hospitals thrive. Working with Ovation Healthcare, you will have the opportunity to collaborate with highly skilled subject matter specialists and operations executives, in a collegial atmosphere of professionalism and teamwork.  

Ovation Healthcare’s corporate headquarters is located in Brentwood, TN. For more information, visit www.ovationhc.com.  

Summary:
The AR Manager will help oversee the accounts receivable process, ensuring accuracy and compliance while managing a team of specialists and team leads. They review invoices, resolve inquiries, and work with other departments to maintain a smooth billing cycle. Additionally, they are responsible for training, managing, and motivating staff, as well as staying up to date on changes in regulations and practices.

 
Duties and Responsibilities:

• Management and Training: Manage and train AR billing specialists to ensure quality work output and maintain high standards.
• Customer Support: Provide guidance and support to Team Leads regarding billing inquiries, disputes, and collection barriers.
• AR Monitoring and Reporting: Monitor client cash flow and accounts receivable performance. Maintain AR trending and aging reports, identify accounts exceeding 90 days, and partner with Team Leads to prioritize resolution efforts and improve collections performance.
  Staff Management: Manage a team of AR billing specialists, including hiring, training, evaluation, staff meetings, and disciplinary actions. 
• Performance Improvement: Analyze AR trends, identify root causes of aged accounts, and recommend strategies to improve collections and reduce outstanding receivables.
• Staying Updated: Keep abreast of changes in billing regulations, practices, and technology.
• Recruitment: Assist with the recruitment and hiring process.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Analytical and Problem-Solving: Excellent analytical and problem-solving skills to identify and resolve billing issues. 
• Organizational and multi-tasking: Strong organizational and multitasking abilities to manage multiple tasks and deadlines. 
• Attention to Detail: High attention to detail and accuracy in reviewing and processing invoices. 
• Proficiency in Software: Proficiency in AR software systems and Microsoft Office, particularly Excel. 
• Knowledge of Billing Processes: Understanding of regulations, compliance standards, and accounting principles. 
• Leadership and Communication: Strong leadership, communication, and interpersonal skills to effectively help manage and motivate staff and interact with clients. 

WORK EXPERIENCE, EDUCATION AND CERTIFICATIONS:

• HS Diploma or GED required

• Bachelor’s degree in accounting, finance, or a related field preferred.

• 5+ years of billing or accounting experience required.

• 3+ years of management or supervisor experience required.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:

Office setting, M-F

TRAVEL REQUIREMENTS:

• 0%

Benefits

The base compensation range for this position is:

Compensation ranges could be hourly or salary depending upon the exempt status of the posted position.

Beginning compensation is determined based on objective factors such as location, qualifications, skills, certifications, and experience. Typically, a candidate is hired in the lower to midpoint of the range; the top end of the range is reserved for candidates with extensive specialized experience and mastery within the role. Compensation may increase over time based on performance, experience, and tenure.

Compensation is only part of Ovation's total compensation package. Some additional benefits offered to full-time associates are:

• Comprehensive health and wellness benefits such as medical, dental, vision, life insurance, short and long-term disability coverage
• HSA with employer contributions, flexible spending accounts for health care, and dependent care accounts
• Wellness platform with premium incentives
• Employee assistance support and additional voluntary supplemental plans including accident, critical illness, hospital indemnity, and child disability insurance
• Robust and flexible paid time off offerings and company paid holidays
• 401(k) plan with discretionary employer match opportunities
• Professional development opportunities
• Company issued equipment