The Maintenance Supervisor is responsible for overseeing all property maintenance operations to ensure the community is safe, compliant, fully operational, and delivering a best-in-class resident experience. This role leads the on-site maintenance team, manages vendor relationships, drives preventive maintenance programs, and ensures efficient execution of turns and capital projects.

In student housing, this is a fast-paced, high-accountability role that requires strong leadership, urgency during peak seasons, and the ability to execute under tight timelines.

Leadership & Team Management

• Supervise, train, and develop Maintenance Technicians and Porters.
• Schedule and prioritize daily work orders, preventive maintenance, and project tasks.
• Conduct regular safety meetings and technical training.
• Support hiring, performance management, and team accountability.
• Foster a culture of urgency, ownership, and customer service.

Work Order Management

• Ensure timely completion of service requests in accordance with LV standards.
• Maintain high resident satisfaction through quality workmanship and communication.
• Monitor work order metrics (response time, completion time, reopen rates).
• Troubleshoot and resolve escalated maintenance issues.

Preventive Maintenance

• Implement and manage preventive maintenance programs for HVAC, plumbing, electrical, life safety, and common area systems.
• Conduct routine inspections of units, amenities, roofs, mechanical rooms, and building systems.
• Maintain equipment logs and maintenance records.
• Protect asset value through proactive planning and oversight.

Turn Execution

• Lead and execute student housing turn maintenance process including pre-turn inspections, unit punch, vendor coordination and scheduling.
• Develop detailed turn schedules, vendor scopes, and supply planning in partnership with the Community Manager.
• Conduct final quality walks and approve units for move-in.
• Ensure proper inventory planning and supply readiness to avoid delays during peak season.

Vendor & Budget Oversight

• Source, bid, and supervise third-party contractors.
• Ensure vendors meet insurance and compliance standards.
• Monitor maintenance budget, inventory, and supply ordering.
• Track expenses and identify cost-saving opportunities.

Compliance & Safety

• Ensure compliance with local, state, and federal regulations.
• Maintain OSHA standards and safety protocols.
• Oversee fire/life safety systems and inspections.
• Respond to emergencies, including after-hours situations as required.

Requirements

• 3+ years of multifamily or student housing maintenance experience.
• 1+ year in a supervisory or lead role preferred.
• Strong knowledge of HVAC, plumbing, electrical, drywall, appliances, and general carpentry.
• EPA Certification (Type II or Universal) required.
• CPO certification preferred.
• Experience with student housing turn.
• Ability to lead large-scale turn operations.
• Strong organizational and communication skills.
• Ability to lift 50+ pounds and work in various environmental conditions.
• Valid driver’s license required.

LV Collective is an equal-opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. LV Collective prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. LV Collective conforms to the spirit as well as to the letter of all applicable laws and regulations.