Service Center

ESSENTIAL DUTIES:

• Receive, sort, and distribute incoming mail, packages, and interoffice correspondence on a daily basis
• Prepare and process outgoing mail, including labeling, postage, and coordination with shipping vendors (e.g., FedEx, UPS, USPS)
• Maintain accurate logs and tracking for all incoming and outgoing shipments
• Coordinate with internal departments to ensure timely delivery and pickup of materials
• Manage mailroom supplies and maintain inventory (envelopes, labels, postage, etc.)
• Handle certified, registered, and confidential mail in accordance with company policies
• Assist with bulk mailings, company communications, and special distribution projects
• Resolve delivery issues, delays, or discrepancies with carriers
• Maintain an organized, clean, and secure mailroom environment
• Maintain an organized, clean, and stocked office stations 
• Support administrative or facilities-related tasks as needed

KNOWLEDGE, SKILLS, AND ABILITIES:

• High school diploma or equivalent required
• 1+ year of experience in mailroom, administrative support, or logistics preferred
• Basic knowledge of shipping systems and carriers (FedEx, UPS, USPS)
• Strong organizational skills and attention to detail
• Ability to prioritize tasks and manage time effectively in a fast-paced environment
• Basic computer skills (Microsoft Outlook, Excel, or similar systems)
• Strong communication and customer service skills

PHYSICAL REQUIREMENTS:

• Ability to lift and move packages up to 20–30 lbs
• Frequent standing, walking, bending, and lifting throughout the day

Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires. 

Must be eligible to work in the U.S. with no restrictions.