A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description

The Mailing Services Technician consists of filing all agent mail; sorting and processing all incoming and outgoing mail and the knowledge of and assembly of full policies. Work is performed under close supervision.

Responsibilities

• Sort and process in-coming and out-going company mail
• Accurately file agency mail by numerical agency code and name
• Check and determine the most prudent mailing method
• Thoroughly review filed documents and/or assembled policies for accuracy
• Operate mailing equipment and computer applications
• Maintain regular and predictable attendance according to an assigned work schedule at a Company-approved work location

Requirements

• A high school diploma or a general education degree (GED) is required
• One to two years of job-related experience is preferred
• Ability to read and interpret documents such as policies and procedures to understand their meaning and use on a basic level
• Ability to assemble information, develop opinions, and clearly express decisions using sound reasoning and judgement
• Ability to communicate, both oral and written
• Ability to understand and carry out complex instructions
• Ability to organize and execute assigned work
• Ability to maintain confidentiality and data security

Benefits

At The Concord Group, we’re proud to offer a comprehensive benefits package designed to support the wellbeing of our associates. This includes medical, vision, dental, life insurance, disability insurance, and a generous paid time off program for vacation, personal, sick time, and holiday pay. Additional benefits include parental leave, adoption assistance, fertility treatment assistance, a competitive 401(k) plan with company match, gym member/fitness class reimbursement, and additional resources and programs that encourage professional growth and overall wellness.

Why Concord Group Insurance

Since 1928, The Concord Group has been protecting families and small businesses across New England with trusted, personal insurance solutions. The Concord Group is a member of The Auto Owners Group of Companies and is recognized as a leading insurance provider through the independent agency system. Rated A+ (Superior) by AM Best, the company is represented by more than 550 of the best local independent agents throughout Maine, Massachusetts, New Hampshire, and Vermont.

At Concord Group, we believe in more than just insurance, we believe in our people. Our associates thrive in a supportive, collaborative workplace where community involvement, professional growth, and shared values drives everything we do.

Starting your career with The Concord Group means joining a team that values people first and gives you the opportunity to grow, give back, and make a lasting difference in the lives of those we serve.

Compensation

We are dedicated to fair and competitive total compensation package that supports the wellbeing and success of our associates. In addition to this, we offer other components like bonus opportunities.

Equal Employment Opportunity

The Concord Group is an equal opportunity employer and hires, transfers, and promotes based on ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state, or local law.

The Concord Group participates in E-Verify.