Position Requirements

RESPONSIBILITIES

Provider Onboarding & Coordination

• Distribute weekly onboarding status snapshots to recruiters to confirm ESD timelines and credentialing progress.
• Ensure sponsorship documentation is completed accurately and received prior to provider start dates.
• Partner with the Scheduling team to confirm all required system setup components are completed before a provider’s first day.
• Deliver provider welcome communications, including system access instructions and key troubleshooting contacts.
• Serve as an operational liaison between Recruiting, Credentialing, Scheduling, and Finance teams to ensure a seamless provider transition.

Timekeeping, Billing, Payroll & Compliance Oversight

• Utilize QGenda and iPro Analytics to validate locations, shifts, and hours billed within Ringo system
• Enforce QGenda compliance standards to ensure accurate time capture and reporting
• Cross-reference provider contracts with invoice submissions to ensure compliance with Guaranteed Time Expectations (GTE), overtime (OT) rates, and applicable regulations.
• Process internal requests to input, adjust, and reconcile QGenda punches.
• Identify discrepancies and proactively resolve billing or contract-related issues in collaboration with internal stakeholders and agency partners.
• Support payroll processing by reviewing and submitting assigned payroll information and completing related tasks accurately and on time.
   

REQUIRED QUALIFICATIONS

• Bachelor’s degree preferred or equivalent work experience.
• 2+ years of experience in healthcare operations, workforce management, staffing operations, or related field.
• Strong attention to detail with the ability to audit data for accuracy and compliance.
• Experience working with scheduling or workforce management systems (QGenda experience preferred).
• Proficiency in Microsoft Excel and reporting tools.
• Excellent cross-functional communication and organizational skills.
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment.

TOTAL REWARDS:

North American Partners in Anesthesia (NAPA) offers excellent salary, benefits and paid time off.

• Generous benefits package, including:
  • Paid Time Off
  • Health, life, vision, dental, disability, and AD&D insurance
  • Flexible Spending Accounts/Health Savings Accounts
  • 401(k)
  • Leadership and professional development opportunities

EEO Statement

North American Partners in Anesthesia is an equal opportunity employer.