Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

WHO ARE YOU?

You are highly motivated, entrepreneurial, relationship-driven, and culturally connected. You thrive in hospitality, nightlife, luxury lifestyle, or membership-based environments and understand how to build authentic relationships that translate into long-term business opportunities.

You are energized by prospecting, networking, entertaining, and building community. You know how to identify high-value clientele, create meaningful connections, and sell experiential products that cannot simply be explained on paper — they must be felt.

You are passionate about music, hospitality, culture, and delivering elevated guest experiences.

THE JOB

The Manager of New Membership Sales will be responsible for driving new membership acquisition for Foundation Room at House of Blues Chicago. This role will focus exclusively on generating new business opportunities and cultivating relationships with prospective members, corporate clientele, hospitality leaders, entrepreneurs, tastemakers, and culturally connected audiences.

This individual will serve as a key ambassador for the Foundation Room brand both inside and outside the venue, helping to establish and grow a highly engaged membership community aligned with the future vision of the concept.

Success in this role requires a proactive sales mentality, strong local networking abilities, excellent relationship-building skills, and the ability to thrive in a fast-paced hospitality and entertainment environment.

WHAT THIS ROLE WILL DO

Membership Sales & Business Development

• Drive new membership sales through strategic prospecting, networking, referrals, partnerships, and relationship development
• Develop and maintain a robust pipeline of qualified membership prospects through Salesforce CRM and consistent outreach efforts
• Conduct sales presentations, tours, site inspections, and experiential walkthroughs for prospective members and clients
• Identify and cultivate relationships with high-value individuals, corporate decision-makers, hospitality professionals, entrepreneurs, and culturally influential clientele throughout the Chicago market
• Attend industry events, networking functions, concerts, nightlife events, and community activations to generate new business opportunities
• Generate revenue through the sale of premium memberships, VIP experiences, and related hospitality offerings
• Achieve monthly, quarterly, and annual sales goals while contributing to the overall growth strategy of the Foundation Room membership program
• Develop creative outreach strategies and partnerships that align with the Foundation Room brand identity and target demographic
• Maintain a strong understanding of local market trends, nightlife competition, luxury hospitality offerings, and evolving consumer behavior

Brand Representation & Member Experience

• Serve as a visible and active ambassador for Foundation Room within the Chicago community
• Build authentic relationships with prospective members by creating elevated and personalized guest experiences
• Work closely with marketing, operations, and programming teams to support membership launches, events, and member engagement initiatives
• Consistently entertain and host prospective members within the venue environment to cultivate relationships and drive sales opportunities
• Represent the Foundation Room brand with professionalism, sophistication, and cultural awareness at all times

Sales Strategy & Administration

• Maintain accurate reporting, prospect activity, and pipeline management within Salesforce CRM
• Track sales performance, prospect engagement, and business development activity to support forecasting and revenue planning
• Participate in weekly sales meetings, strategic planning sessions, and cross-functional collaboration meetings
• Contribute ideas, insights, and market feedback to support the ongoing evolution and positioning of the Foundation Room concept

WHAT THIS PERSON WILL BRING

• Demonstrated success in luxury hospitality, nightlife, membership, entertainment, hotel, restaurant, experiential, or lifestyle sales environments
• Strong existing Chicago market relationships and networking abilities preferred
• Proven ability to generate new business and sell relationship-driven, non-tangible products
• Strong communication, presentation, and interpersonal skills
• Entrepreneurial mindset with the ability to work independently while contributing to a collaborative team culture
• Ability to build trust and maintain long-term professional relationships
• Comfortable working nights, weekends, concerts, and hospitality-driven events as business needs require
• Passion for hospitality, music, nightlife, culture, and guest experience
• Experience utilizing Salesforce CRM or similar sales platforms preferred
• Entrepreneurial Mindset

BENEFITS & PERKS

Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:

HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)

YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days

WEALTH: 401(k) program with company match, stock reimbursement program

FAMILY: New parent programs including caregiver leave, plus fertility, adoption, foster, or surrogacy support

CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment

OTHERS: Volunteer time off, crowdfunding match

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. 

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. 

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.  Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. Live Nation may use artificial intelligence (AI) tools to support application screening and assessment. All hiring decisions are made with human review.

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The expected compensation for this position is:

** Pay is based on a number of factors including market location, qualifications, skills, and experience.

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.