Herbert Smith Freehills Kramer is a world-leading global law firm, where our ambition is to help you achieve your goals.

Exceptional client service and the pursuit of excellence are at our core. We invest in and care about our client relationships, which is why so many are longstanding. We enjoy breaking new ground, as we have for over 170 years.

As a fully integrated transatlantic and transpacific firm, we are where you need us to be. Our footprint is extensive and committed across the world’s largest markets, key financial centres and major growth hubs.

At our best tackling complexity and navigating change, we work alongside you on demanding litigation, exacting regulatory work and complex public and private market transactions. We are recognised as leading in these areas.

We are immersed in the sectors and challenges that impact you. We are recognised as standing apart in energy, infrastructure and resources. And we’re focused on areas of growth that affect every business across the world.

All of this is achieved by supporting the growth of our people, who help us deliver on our ambition – which is to help you achieve yours.

Herbert Smith Freehills Kramer: Your goals. Our ambition

The Opportunity

Are you a legal operations professional who thrives at the intersection of strategic thinking, client engagement and digital transformation?

This is an exciting time to join our award-winning Legal Operations Advisory team within our Digital Legal Delivery practice and be part of a team helping clients reimagine what great legal service looks like.

We are growing, and are seeking professionals at Senior Manager, Manager and Senior Analyst level.

These roles can be based in our Sydney, Melbourne, Brisbane or Perth offices.

What you’ll do

• Advise the firm’s clients on optimising the operational effectiveness of their legal functions and help enable them to achieve their strategic goals, including through the adoption of technology and AI.

• Support clients with end-to-end project design and delivery, working as part of multidisciplinary teams to deliver high value outcomes.

• Design and facilitate workshops that turn complex concepts into practical client solutions.

• Develop client-facing solutions, staying ahead of AI and emerging technology trends.

• Apply legal engineering principles to translate legal and business requirements into practical digital solutions.

• Build strong client relationships and drive business development aligned to evolving market needs.

• Work as a team to drive strategic initiatives that advance the Legal Operations Advisory strategy and the firm's broader ambitions.

• Share expertise and foster a culture of continuous learning and inclusion.

What you’ll bring

• Experience in legal operations or transformation, with a strong track record in end-to-end project delivery.

• Knowledge and expertise in legal operating model design, process improvement, resourcing strategy and legal technology and AI.

• Confidence navigating the legal technology and AI landscape, with solid data analysis and visualisation skills.

• Expertise in change management and design thinking, with the ability to simplify complex problems.

• Experience in legal engineering, including designing and implementing technology-enabled solutions to streamline legal processes and improve service delivery.

• Strong relationship management skills and a natural ability to identify and pursue business development opportunities.

• Exceptional communication skills, with the ability to influence stakeholders and produce compelling client-facing materials.

• A positive and engaging style, with a genuine commitment to developing others and championing an inclusive culture.

What you can expect from us

• We’re a world leading international law firm with a global team of over 6,000 professionals across 26 offices. As the market leader in Australia, we are committed to high performance, collaboration, diversity and digital innovation. We are client-centred, commercially driven, and renowned for our solution-focused expertise. We will align your growth with our ambitions.

• We make your personal and professional growth our business. And as part of the team, our ambition is yours too. Wherever you are in your career: grow and help the firm grow with you.

• We will provide opportunities to learn on the job as well as a mix of learning opportunities tailored to you. Daily experiences, supportive challenges, team collaboration, mentors, and structured learning opportunities help you to expand your knowledge and reach your goals.

• We value your wellbeing, both at home and work and we place a strong emphasis on mental health. If you need support, you’ll have it and we’ll empower you to harness your personal strengths, navigate uncertainty, embrace opportunities, and effectively manage things within your control.

• For more benefits on offer such as our holistic wellbeing fund or home office allowance please click here.

• Join us to be part of a human, bold and outstanding team at Australia’s market leading law firm.

We are committed to attracting people from all backgrounds and creating a respectful and inclusive culture where everyone thrives. We see this as essential to our success, including our ability to innovate and achieve sustained high performance. This is a key part of our Values—Human, Bold, and Outstanding.

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Diversity & Inclusion

We are committed to attracting people from all backgrounds and creating a respectful and inclusive culture where everyone thrives. We see this as essential to our success, including our ability to innovate and achieve sustained high performance. This is a key part of our Values—Human, Bold, and Outstanding.