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• Become familiar with assigned business unit’s goals, projects, work processes and systems, business impacts, key deliverables and success factors, and current issues and obstacles.

• Work closely with the business to identify performance gaps that can be addressed via training, and define learning objectives necessary to achieve business results

• Create effective learning programs using sound instructional design and utilizing multiple delivery modalities including classroom, e-learning, synchronous distance learning, performance support and experiential activities as appropriate

• Define, implement and track program metrics to include learner reaction, instructor effectiveness, learning transfer and business impact.

• All aspects of program management including overseeing program development by a team of developers, course delivery, training schedule development, train-the-trainer sessions, effective  communication, tracking appropriate metrics and creating executive summaries.

• Develop and maintain project plans and timelines ensuring projects are completed on-time and within budget.

• Develop and communicate the training and development value proposition to the organization.

• Researches, benchmarks and proposes best-in-class learning solutions designed to support the company’s strategic direction with a focus on assigned business unit.

• Negotiate and agree on service and delivery options, timing and resources.

• Work collaboratively with team members, home office departments and field staff.

• Facilitate/lead cross functional project teams to develop and implement process improvements.

MINIMUM REQUIREMENTS

Education:

• Bachelor’s degree in education, instructional design, human resources or related field or equivalent related experience

Experience:

• Five (5) years of experience in a fast paced corporate learning and development environment dealing with senior leaders

• Three (3) years of experience managing multiple projects

• Five (5) years of experience delivering training; proficient in classroom management with well developed presentation and facilitation skills

Knowledge, Skills & Abilities:

• Instructional design

• Adult learning theory

• Experience with e-authoring tools such as Lectora, Captivate, Articulate

• Project management skills

• Proficient use of MS Office software (Word, PowerPoint, Excel) 

• Excellent verbal and written communication skills

• Strong team leadership and client relations skills