Job Description

As part of the Culture, Development, Inclusion, and Leadership (CDIL) department, serves as a lead facilitator of learning experiences that build foundational leadership capabilities and improve organizational effectiveness. Leads engaging instructor-led, virtual, hybrid, and cohort-based experiences for crew members, emerging leaders, and frontline leaders, while also co-designing learning solutions that support enterprise talent development priorities. Consults with business leaders, HR partners, and stakeholders to identify development needs, strengthen delivery approaches, and support application of learning through coaching and reinforcement. May require up to 15% travel to AZ or TX locations for in-person program delivery.

Core Responsibilities

• Serves as a primary facilitator for core development, leadership development, culture, and inclusion learning experiences focused on topics such as AI, communication, influence, coaching, feedback, performance management, career development, and team effectiveness.
• Leads enterprise-wide facilitation for core development, corporate onboarding, and leadership development offerings supporting crew members, aspiring leaders, first-time leaders, and frontline people leaders.
• Facilitates instructor-led, virtual, hybrid, and cohort-based learning experiences using adult learning principles, learner engagement techniques, and experiential learning methodologies.
• Creates engaging learning environments that encourage participation, reflection, discussion, and practical application across varied learner groups.
• Consults with program managers, HR partners, and business stakeholders to identify development needs and recommend learning solutions aligned to organizational priorities.
• Co-designs, enhances, and maintains core development and leadership development curricula, participant guides, facilitator materials, and learning resources.
• Provides coaching and learning reinforcement to participants and leaders to support application of key concepts and behavioral change.
• Supports onboarding and transition experiences for newly promoted leaders and first-time managers.
• Evaluates learning effectiveness through participant feedback, assessments, and learning data and recommends enhancements to improve learner outcomes and experience.
• Applies emerging facilitation practices, learning technologies, and leadership development methodologies to strengthen learning effectiveness and scalability.
• Partners with fellow trainers and program managers to ensure consistent delivery standards and high-quality learner experiences across the CDIL portfolio.
• Travels up to 15% to AZ or TX locations to support in-person facilitation and program delivery.
• Participates in special projects and performs other duties as assigned.

Qualifications

• Minimum of four years related experience.
• Two or more years of facilitation experience preferred, ideally within leadership development, talent development, coaching, HR, or training environments.
• Demonstrated experience facilitating live learning experiences for groups of varying size, level, and format, including in-person and virtual delivery.
• Experience creating engaging learner experiences through discussion, participation, and real-time adaptation to audience needs preferred.
• Undergraduate degree or equivalent combination of training and experience.
• Professional certifications in facilitation, coaching, instructional design, leadership development, or related disciplines preferred.

Special Factors

Sponsorship

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.