• Lead, supervise, and work alongside a crew performing commercial kitchen exhaust hood cleaning services.
• Plan, organize, and assign daily work activities to ensure jobs are completed safely, efficiently, and in accordance with company standards.
• Train, mentor, and develop technicians on proper cleaning methods, equipment operation, safety procedures, and quality expectations.
• Clean and maintain commercial kitchen exhaust hood systems in a safe, effective, and efficient manner.
• Pressure wash hood canopies, duct collars, horizontal and vertical ductwork, exhaust fans, and fan blades to bare metal standards.
• Conduct pre-job and post-job inspections to verify quality workmanship, system cleanliness, and proper reassembly.
• Ensure all exhaust systems are fully operational before leaving the job site.
• Monitor crew performance and address quality, safety, or productivity concerns in the field.
• Serve as the primary point of contact for customers on-site, providing professional communication and addressing service-related questions or concerns.
• Complete required service documentation, inspection reports, and job records accurately and on time.
• Ensure all team members comply with company safety policies, OSHA requirements, and the proper use of personal protective equipment (PPE).
• Inspect and maintain company vehicles, tools, and equipment to ensure safe and reliable operation.
• Communicate job status, staffing needs, issues, delays, or customer concerns to management.
• Assist with scheduling, route planning, and crew coordination as needed.
• Work flexible hours, including night, early morning, weekend, or extended shifts based on customer requirements.
• Promote a positive team environment focused on safety, accountability, and customer satisfaction.

• High School Diploma or equivalent.
• 3+ years of experience in commercial kitchen hood cleaning, industrial cleaning, pressure washing, or a related field.
• Previous experience leading, training, or supervising field personnel or service crews.
• Strong knowledge of commercial kitchen exhaust cleaning procedures, safety practices, and industry standards.
• Ability to effectively lead and motivate a team while maintaining productivity and quality expectations.
• Strong communication and customer service skills.
• Ability to troubleshoot field issues and make sound decisions independently.
• Ability to work in hot, cold, dirty, and confined environments.
• Ability to perform physically demanding work, including lifting, climbing, bending, and standing for extended periods.
• Strong attention to detail, organizational skills, and commitment to safety.
• Ability to meet company driving eligibility requirements, including holding a valid driver’s license and maintaining an acceptable motor vehicle record.

Preferred Qualifications

• 5+ years of commercial kitchen hood cleaning experience.
• Prior experience as a Crew Lead, Foreman, Team Lead, or Supervisor in a service or industrial environment.
• IKECA Certification or other industry-related certifications.
• Experience training and developing technicians.
• Knowledge of NFPA 96 requirements and commercial kitchen ventilation systems.
• Experience operating pressure washing and specialized hood cleaning equipment.