We are seeking a Lead Information Security Operations Specialist with a focus on privileged access management. This role will be responsible for being a subject matter expert in our PAM suite including administration, advising on feature design, and maintaining availability and performance of the solution. This position will require an in-depth knowledge of secrets management including but not limited to vaulting, rotating, ephemeral accounts, and session management. In addition, this individual will serve as a mentor and resource to members of the IAM Operations team.

Key Responsibilities and Duties

• Design, maintain, and administer secrets vaulting solution with integrations across a complex environment.
• Lead break/fix efforts on high priority issues with infrastructure, applications, platforms, and deployments.
• Implement automation solutions that improve operational efficiency, reduce manual effort, and increase system reliability.

• Monitor application and infrastructure health using observability and monitoring tools to identify and resolve performance issues.

• Assist in implementing new integrations across servers and containers for both cloud and on-premise environments to bring new functionality to TIAA.

• Conduct specialized privileged access management security audits to ensure compliance with financial industry regulations (SOX, GLBA, PCI-DSS) and collaborate with internal/external auditors to demonstrate control effectiveness.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 5+ Years Required; 7+ Years Preferred

Career Level
8IC

Required Qualifications

• 5+ years of experience in information technology and/or cybersecurity
• 3+ years of experience with Idira (CyberArk) products or similar privileged access management products.
• 2+ years of experience with observability and monitoring tools

Preferred Qualifications

• Proficiency with cloud and container technologies
• Strong knowledge in how secrets management technologies integrate across multiple environments.
• Scripting experience for various operating systems.
• Automation leveraging Tines experiences preferred.

Anticipated Posting End Date:

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.  In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans). 

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Company Overview

Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us.

Our Culture of Impact

At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways—because when our people succeed, our impact on clients' lives grows stronger.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.

Equal Opportunity

We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Our full EEO & Non-Discrimination statement is on our careers home page, and you can read more about your rights and view government notices here.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities. 

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team: 

Phone: (800) 842-2755

Email: [email protected]

Drug and Smoking Policy

TIAA maintains a drug-free and smoke/free workplace.

Privacy Notices

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For Applicants of Nuveen residing in Europe and APAC, please click here.