As a Smart Care Lead Service Technician, you will be a local technical resource assisting other technicians with problem resolutions.  Under the direction of the District Manager, this position will provide day-to-day work direction, guidance, coaching, and feedback to technicians. 

We are seeking an experienced Lead Commercial Refrigeration Technician to install, maintain, troubleshoot, and repair commercial refrigeration and HVAC equipment. The ideal candidate is mechanically skilled, dependable, safety-conscious, and committed to providing high-quality service to customers.

Key Responsibilities

• Install, service, troubleshoot, and repair commercial refrigeration systems and related equipment.
• Diagnose electrical, mechanical, and refrigeration system issues.
• Perform preventive maintenance on refrigeration equipment to minimize downtime and equipment failures.
• Work on walk-in coolers and freezers, reach-in units, ice machines, refrigerated display cases, prep tables, and other commercial refrigeration systems.
• Check refrigerant levels, locate leaks, and perform refrigerant recovery, evacuation, and charging as required.
• Troubleshoot compressors, condensers, evaporators, thermostats, controls, motors, fans, contactors, relays, and other system components.
• Read and interpret wiring diagrams, equipment manuals, and technical documentation.
• Maintain accurate service records, including work performed, parts used, equipment condition, and recommended repairs.
• Communicate professionally with customers and explain equipment problems and recommended solutions.
• Maintain company tools, equipment, service vehicles, and inventory in good working condition.
• Follow all applicable safety procedures, refrigerant regulations, and company policies.
• Respond to emergency service calls and after-hours requests when required.
• Maintain a clean and organized work area.

Qualifications

• Previous experience servicing commercial refrigeration systems preferred.
• Strong knowledge of refrigeration, electrical, and mechanical systems.
• Ability to diagnose problems using meters, gauges, and other diagnostic equipment.
• EPA Section 608 certification required.
• Valid driver's license and acceptable driving record.
• Ability to read wiring diagrams and technical manuals.
• Strong troubleshooting and problem-solving skills.
• Ability to work independently with minimal supervision.
• Professional communication and customer-service skills.
• Ability to lift equipment and parts and work in confined spaces, hot/cold environments, and on ladders or lifts.
• Willingness to work flexible hours, including occasional nights, weekends, and emergency calls.
• Must Have C02 Experience

Preferred Qualifications

• 3+ years of commercial refrigeration experience.
• Experience with supermarkets, restaurants, grocery stores, convenience stores, or other commercial facilities.
• HVAC/R certification or technical-school training.
• Experience with electronic refrigeration controls and computerized monitoring systems.
• Experience with ice machines and supermarket refrigeration systems.

About Smart Care

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.

Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status.  All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at [email protected].