Job Description Summary

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The Lead Business Liaison Lead supports business analysis and portfolio management within the Market Support function by partnering with business leaders, project managers, technology teams, and the enterprise PMO (ePMO) to ensure initiatives are well-defined, prioritized, and aligned with Mosaic Health’s strategic, clinical, and operational goals.

In addition to business analysis, this role contributes to project-level planning and decision support, including budget tracking, resource capacity analysis, and prioritization support. The Lead Business Liaison helps improve visibility into demand, capacity, and value across the Market Support function to support informed leadership decision-making.

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How will you make an impact & Requirements

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Key Responsibilities

Project Intake & Business Analysis

• Support the PMO intake and prioritization process by helping define project scope, objectives, success criteria, and business case justification
• Partner with requestors to clearly articulate the “why,” expected outcomes, benefits, and risks of proposed initiatives
• Facilitate discovery sessions and working meetings with business, clinical, and operational stakeholders
• Develop clear problem statements, current-state and future-state workflows, and impact assessments

Requirements & Documentation

• Elicit, analyze, and document business, functional, and non-functional requirements
• Create and maintain requirements documentation, process flows, user stories, acceptance criteria, and assumptions
• Ensure requirements are traceable, prioritized, and aligned with approved scope and objectives
• Support change control by assessing the business, timeline, budget, and resource impacts of scope changes

Budget & Resource Management Support

• Support project-level analysis to help leadership understand demand, capacity, and prioritization tradeoffs
• Assist with project budget tracking, forecast updates, and variance analysis
• Support resource planning by analyzing capacity, allocation, and utilization across projects
• Identify resource constraints, competing priorities, and delivery risks at the portfolio level
• Contribute to project dashboards, reporting, and executive summaries

Stakeholder & Project Support

• Serve as a liaison between Market Support leadership, business stakeholders, project managers, and delivery teams
• Support the ePMO with milestone readiness, risk identification, dependency tracking, and issue analysis
• Assist with stakeholder communication and expectation management
• Participate in project and portfolio governance meetings as needed

Operations & Continuous Improvement

• Contribute to standardization and continuous improvement of PMO processes, tools, and templates
• Assist with project reporting, KPIs, and performance metrics
• Identify opportunities to improve intake, prioritization, and delivery effectiveness
• Contribute to the ongoing maturity of ePMO governance and operating practices

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Compensation Range:

$103,043.00

to

$154,563.00

 

The anticipated base salary range represents the Company's good-faith estimate of the compensation it reasonably expects to pay for this position at the time of posting. Actual compensation will be determined based on factors including experience, skills, qualifications, geographic location, internal equity, and business needs.