At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Location

Facility

Department

Job Code

Shift

Schedule

Job Summary

Job Details

Responsibilities:

• Collects soiled linen from all chutes and floors when necessary.
• Loads soiled linen into designated carts and covers per Infection Control guidelines.
• Deliver soiled linens to the dock for pick up by appropriate party.
• Moves clean linen from dock to the Linen area utilizing freight elevator.
• Unloads clean linen into appropriate carts or shelves.
• Loads floor delivery carts and delivers to end using departments.
• Returns linen carts to storage area.
• Refills linen storage areas on floors in the afternoon.
• Receives and records messages and requests for linen delivery, then makes the necessary deliveries.
• Receives soiled uniforms and scrubs and delivers scrubs when necessary.
• Places orders for linen on an as needed basis.
• Fills out laundry report daily.
• Will perform other duties within the Environmental Services department as assigned.

Education:

• High school diploma or equivalent.
• Ability to read and write.
• Ability to do basic addition and subtraction.
• Ability to work independently.
• Strong customer service and team orientation.
• Ability to establish and maintain friendly and cooperative relationships with those contacted in the course of work.
• Ability to construct alternative positive problem resolutions.
• Flexibility in day-to-day actions and duties.

Certifications:

• None required.

Complexity of Work:

• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.
• CCHS ORGANIZTION-WIDE COMPETENCY ASSESSMENT REQUIREMENTS:
• All employees are expected to meet the standards of performance outlined in the Organization-Wide Competencies listed below as applied to the position.
• Customer Service Orientation includes attitude, behavior, interpersonal skills, and problem solving that enable an employee to respond to internal and external customer needs and expectations in a positive manner.
• Adaptability includes teamwork, flexibility needed to fulfill job responsibilities, adapting to changes in work environment and accepting supervisory feedback.
• Efficiency and Effectiveness includes quantity and quality if desired work, as well as organization skills necessary to perform successfully.
• Essential Job requirements includes adherence to all relevant policies, procedures, and guidelines affecting the work environment, as well as maintenance of required competencies and communications skills.
• Managerial Responsibilities (if applicable) includes overall accountability for assigned workgroup relative to operational goals, personal requirements, and budgetary constraints.
• As an organization, all employees with patient contact are expected to demonstrate competencies, specific to their job duties, for the following patient population categories: Elderly, Children, Cardiac, Neuro, Surgical, Impaired (Hearing/Visual), Cultural, Age. Note: The above stated duties are intended to outline those functions typically performed by individuals assigned to this classification.
• This description of duties is not intended to be all inclusive or to limit the discretionary authority of supervisors to assign other tasks of similar nature or level of responsibility.

Work Experience:

• No prior experience needed.

Physical Requirements:

• Ability to perform duties while walking, standing, stooping and lifting. Ability to lift up to 75 lbs.
• Ability to push/pull carts weighing 300-400 lbs.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic is pleased to be an equal employment opportunity employer.