Major Responsibilities

• Evaluates laboratory, patient, financial, and quality data to identify trends and insights that improve workflows, support research, inform business decisions, and reduce cost of care
• Leverages integrated data sources to identify opportunities for improvement, performance gaps, and outcome measures
• Designs and implements analytical models combining clinical, financial, and claims data to generate actionable metrics
• Synthesizes complex datasets into meaningful insights to support leadership decision-making and lab stewardship initiatives
• Develops executive-level dashboards and reporting to support laboratory strategy and performance monitoring
• Applies technical laboratory knowledge, including test build and clinical utility, within a data-driven environment
• Participates in assessments, implementations, and educational efforts supporting laboratory operations and data initiatives
• Utilizes data-driven methodologies to support Clinical Lab 2.0 and value-based care programs
• Supports enterprise-wide data collection, analysis, and implementation across laboratory operations and ad hoc initiatives
• Collaborates with service lines, corporate departments, leadership, and laboratory teams across the enterprise
• Adheres to organizational policies, compliance requirements, and Code of Ethical Conduct

Licensure, Registration, and/or Certification Required

• None
• MLS certification HIGHLY preferred

Education

• Bachelor’s degree in Medical Laboratory Science, Healthcare Administration, Business Administration, or related field

Work Experience

• Typically requires 3 or more years of relevant experience, including:
• Understanding of laboratory workflows, testing knowledge, and diagnostic pathways
• Experience with data collection, validation, and analysis
• Familiarity with regulatory standards (e.g., CLIA, CAP, HIPAA)

Knowledge, Skills, and Abilities

• Proficiency in clinical laboratory operations and data analysis tools (e.g., SQL, Excel, Power BI, HL7, Python)
• Knowledge of LIS and EHR systems
• Working knowledge of revenue cycle processes, billing, and coding (e.g., CPT, ICD-10)
• Ability to collaborate with researchers to collect, validate, and de-identify complex datasets
• Strong communication skills with ability to translate technical concepts to non-technical stakeholders
• Demonstrated collaboration with physicians and leadership
• Strong analytical, problem-solving, and critical thinking skills
• Self-directed with a results-oriented and innovative approach
• Highly organized, proactive, and adaptable

Physical Requirements and Working Conditions

• Works in a normal office environment
• May travel across the enterprise as needed
• Potential exposure to environmental hazards including mechanical, electrical, chemical, infectious agents, and biological materials; appropriate protective measures required
• Operates standard equipment necessary to perform job responsibilities

Preferred Qualifications

Certification / Licensure

• Medical Laboratory Scientist (MLS) or Medical Technologist (MT) certification (ASCP or AMT)
• Additional certifications in billing and coding, project management, or business analysis preferred

Experience

• Experience with research study processes, IRB protocols, and clinical data validation
• Medical Lab Experience STRONGLY preferred

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.