Position Description

This position is responsible for providing Client On-boarding/ KYC support to the Sales team. The position holder must have /acquire through training, the knowledge to work within the internal guidelines/requirements and present regulatory environment to create and maintain the CLSA client base.

Key Areas of Responsibilities

• Collation of documents to support account opening
• Screening of clients to ensure adherence to regulatory standards
• Inputting and uploading of client documentation to database (Goldtier and client file creation)
• Maintenance and update internal client ‘Master list’.
• Maintenance and informational update of client files including the recording and destruction as required under GDPR rules
• Undertaking of annual client file reviews.
• Ongoing reconciliation between local office records and internal system records to ensure accuracy
• Creation of all accounts under our ‘Asian Securities programme’ and resulting records.
• Information dissemination by way of Systems as required by Front office, compliance and audit
• Liaising and working with third party brokers to ensure the required on boarding in ‘Frontier markets’ and the resultant record requirements
• Ad hoc queries as generated by client base.
• Creation and presentation of information/ statistics to Monthly Client counterparty meetings
• Knowledge of, and adherence to the Company’s Environmental Management Systems and policies

Requirements

• Bachelor's degree required, preferably in Finance, Business Administration, Economics, or a related field
• Minimum 3 years of experience in client onboarding, KYC/CDD, account opening, or operations within a financial services environment
• Strong understanding of the commercial and regulatory environment, including AML/KYC requirements, client due diligence processes, and GDPR-related record management
• Proven experience maintaining client databases, conducting client reviews, reconciling data across systems
• Strong interpersonal and communication skills
• Proficient in Microsoft Office and client management systems, with strong analytical, organisational, and problem-solving skills
• Exceptional attention to detail

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