IAG GBS (Global Business Services) a part of International Airlines Group (IAG).

IAG is one of the world’s largest airline groups with 600+ aircraft carrying more than 122 million customers to 260 destinations across 91 countries each year.

IAG brings together leading airline brands Aer Lingus, British Airways, Iberia, Level, Vueling. These are supported by IAG Loyalty that spans all its airlines and beyond, offering the global currency Avios and including BA Holidays, and IAG Cargo which delivers vital goods and produce around the world. These businesses are complementary to its core airline businesses.

As the first airline group globally to commit to net zero by 2050, sustainability is a core part of IAG’s strategy.

IAG GBS drives efficiency and simplicity in providing centralised solutions in Finance Operations, Financial Planning and Analysis, Tax, Treasury, Audit and Airline services across IAG.

We are headquartered in Kraków.

Purpose of the role

Responsibilities

Carry out day to day processes within area of responsibility including:

• Financial reporting: local books preparation including liaison with local advisors; raising and filling specific invoices as per local requirements

• Resolve day to day queries and operational issues from the supported OpCo regional finance organisation and other regional/in-country partners and stakeholders within area of responsibility

• Search for process standardisation and improvement opportunities in the covered area and/or across wider PtP Team; contribute to further alignment with IAG GBS Finance Global Process framework

• Create and govern standard operating procedures as needed and maintaining DTPs and process maps

• Undertake user training for processes and systems as required

• Handling refunds for individual customers with close cooperation with local Sales Points in Spain

Required Skills, Qualifications & Experience:

• Degree in Finance and Accounting or related field

• Ability to demonstrate strong knowledge of working in a finance and accounting environment

• Ability to operate effectively in a fast-moving, global environment with tight deadlines and finite resources

• Excellent analytical skills: experience of using Excel to manipulate large volumes of data is desirable.

• Highly computer literate with the ability to develop knowledge where required and work around both, the new and legacy, systems

• Knowledge of global business compliance and regulatory context

• Stakeholder management skills across a diverse geographic region and at multiple levels, with the gravitas to engage with and influence stakeholders

• Strong interpersonal and communication skills with the ability to align diverse views and gain consensus, providing clarity and direction on what is to be achieved

• Exceptional problem solving and issue resolution skills

• Fluency in English (Spanish is a plus)

• Experience as a corporate shared services process operative

• Working in a multicultural environment

Nice to have: SAP or S/4Hana

What we offer:

The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry.

The opportunity to work in a multi-cultural environment with great offices in many locations. We aim to provide all our people with a work/life balance, as well as the many benefits offered by a global organisation, including health insurance, pension and performance bonuses.

We are an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.