Purpose of Position

Scope includes creating and maintaining customer and program master data in D365, validating contractual, tax and billing information across multiple systems, performing VAT and payment method validations, managing Salesforce cases, supporting invoice correction requests, conducting data quality reviews, investigating and resolving master data issues, performing maker-checker validations in line with segregation of duties requirements and maintaining audit-compliant documentation and controls.

Key Tasks

• Create, update and maintain accurate customer and program master data in Microsoft Dynamics 365. Review customer onboarding and program activation requests for completeness, accuracy and compliance with contractual, tax, billing and internal control requirements.
• Validate contracts, legal entity details, VAT and tax classifications, payment methods, billing configurations and financial dimensions. Process Salesforce cases and investigate discrepancies to resolve master data issues in collaboration with Sales, Finance, Credit Control and other stakeholders.
• Perform data quality reviews and maker-checker validations in line with segregation of duties requirements. Maintain complete audit evidence and process documentation, monitor adherence to governance standards, identify control or process gaps, and support standardisation, automation, knowledge.
• Handle personal, contractual and financial data confidentially and in accordance with applicable data protection requirements, company policies and authorised business purposes. Apply data-minimisation principles, verify access rights and avoid sharing sensitive information through unauthorised channels. sharing and continuous improvement initiatives.
• Maintain complete and traceable records of master data changes, approvals, supporting evidence and exception decisions in accordance with applicable record-retention requirements. Ensure changes are performed only within delegated authority and escalate suspected fraud, sanctions, privacy, tax, contractual or regulatory concerns to the responsible Legal, Compliance, Tax or Finance teams.
• Support internal and external audits, control testing and remediation activities; follow current policies, procedures and regulatory guidance; complete required compliance training; and promptly report control failures, data incidents and potential conflicts of interest through approved channels.

Skills & Expertise

• Finance, Accounting, Business Administration or equivalent qualification, with strong understanding of master data management principles, data governance and internal controls.
• Advanced Excel skills and experience working with ERP systems, preferably Microsoft Dynamics AX or D365, together with business systems such as Salesforce.
• Good understanding of customer onboarding processes, VAT and tax classifications, billing configurations, financial dimensions, data quality controls and segregation of duties requirements.
• Ability to analyse complex information, perform detailed validation activities and maintain accurate and compliant master data records.
• Very good and proactive communication, strong attention to detail, analytical mindset, excellent organisational skills, autonomous working style, strong sense of ownership and accountability, and ability to work effectively in a fast-paced and global environment.
• Comfortable managing multiple priorities, collaborating across teams and challenging inconsistent or incomplete information where required.
• Core competencies: Active listening, Adaptability, Analytical ability, Attention to detail, Client oriented, Cross-functional engagement, Data governance, Planning & organizing, Proactivity, Problem solving, Process reliability, Taking responsibility, Verbal and written communication.

Growth Opportunities

• Trusted partner across Finance and operational teams, develops expertise in master data governance, customer onboarding, data quality management and internal controls.
• Strengthens ownership of end-to-end master data processes, drives process standardisation and supports automation and continuous improvement initiatives.
• Builds strong stakeholder relationships while acting as a subject matter expert for customer setup, data governance and system controls.
• Contributes to audit readiness and supports the development of scalable and sustainable master data processes across entities.
• Growth areas: Analytical ability, Problem solving, Data governance, Process improvement, Stakeholder management, Decision making, Risk awareness, Systems expertise, Cross-functional engagement, Change management, Knowledge sharing.

• Flexi-Week: We prioritise your mental health and wellbeing by offering you a four-day Flexi-Week (with one lighter or completely disconnected day per week) at full pay, with no reduction to your annual holiday allowance.
• Flexi-Office: We offer an international culture and flexibility through our hybrid working model, designed to foster collaboration, trust, and autonomy.
• Work Expense Contribution & Remote Working Furniture: You will receive a monthly allowance to cover part of your running costs, as well as a furniture package to support you in setting up a comfortable workspace at home.
• Private Medical Insurance: Comprehensive coverage for a range of health, vision and dental treatments.
• Meal Vouchers: Daily support for your lunch expenses.
• Screen Working Glasses: We offer a subsidy towards the cost of glasses required for screen work.

Established in 2000, Awin is proud of our dynamic, social and inclusive culture.

Like all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities.

Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know.

Awin is part of the Axel Springer group. Learn more at axelspringer.com/en/, and explore the Axel Springer Essentials here: axelspringer.com/en/inside/the-essentials-what-we-have-adapted-and-why  

Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.