Jobs › Companies › charles › (Junior) Account Executive - DACH (m/w/d)

Über diese (Junior) Account Executive - DACH (m/w/d) Stelle bei charles

charles · Hybrid · Berlin, Hybrid

THE IMPACT YOU WILL MAKE

At Charles, we’re pioneering the future of Conversational Commerce - where ecommerce brands engage in personalized, high-value conversations with customers at scale. 
As an Account Executive at charles, you own deals end to end: from finding the right prospects to closing and handing over to a happy customer. You bring hunger and drive; we bring a strong product, a growing playbook and people who want you to win. Whether you're stepping into your first closing role or already have a few quarters of quota behind you, you'll help grow charles in the DACH market by bringing Conversational AI to leading consumer brands.

WHAT YOU WILL BE DOING

  • Own your deals across the full sales cycle: outbound prospecting, discovery, demo, negotiation and closing
  • Build pipeline in the DACH market with consumer brands in e-commerce, retail and D2C
  • Engage decision-makers like CMOs, Heads of CRM and E-Commerce Leads
  • Understand each prospect's business and turn that into a tailored, compelling pitch
  • Hit and beat your targets, with uncapped commission when you do
  • Share what you hear in the market and help shape our sales playbook

WHAT MAKES YOU A GREAT FIT

Must-haves

  • First experience in B2B sales, e.g. as SDR/BDR, in a closing role, or in a customer-facing role in SaaS or e-commerce
  • A hunter mindset: you go out and create opportunities instead of waiting for them
  • Fluent German (C2, native or near-native) and confident business English
  • Strong communicator: you can pitch to a founder as well as a Head of Marketing
  • Coachable and ambitious: you seek feedback, learn fast and take ownership of your numbers
  • Comfortable in a fast-paced startup environment

Nice-to-haves

  • 2+ years of B2B SaaS sales with a track record of hitting quota
  • Background in MarTech, CRM, AdTech or e-commerce
  • A network in the DACH e-commerce or consumer brand space
  • Hands-on experience with HubSpot, Salesforce or similar

WHERE YOU’LL BE WORKING

We’re headquartered in Berlin and work hybrid (3 days in the office).

THINGS WE OFFER

  • Working on challenging and impactful projects at the forefront of one of the most innovative industries in Europe
  • Collaborating with some of the leading experts in Conversational Commerce and disrupting a fast-growing industry
  • Joining forces with a unique community of Tech, Product, Sales, Success, and Marketing experts committed to building the best product in Conversational Commerce
  • Having high visibility and impact across the business with the option to own and drive new initiatives
  • Celebrating our major and micro-wins as well as getting to know each other better at regular team-building events
  • Sharing VSOP (virtual stock options) in the ownership and success of charles
  • Working in a vibrant office in the heart of Berlin overlooking the Wall memorial
  • Earning a competitive compensation package

What else we offer?

  • Urban Sports Club membership
  • A weekly personal trainer
  • Mental health support through Open Up
  • Free company lunch on Thursdays
  • A friendly, open, multicultural work environment
  • Dog-friendly office
  • Discounts on BVG tickets

OUR HIRING PROCESS

  1. 30-min screening call with Joy (People Lead)
  2. 45-min interview with our VP Sales (Hiring Manager)
  3. Onsite in Berlin: 45-min pitch of charles to our VP Sales & one more stakeholder

About us

It’s better to have a conversation

charles is a conversational AI and CRM for consumer brands that attracts, converts, services and retains customers via AI agents, marketing automations, bulk campaigns, or an inbox for human agents. We help brands maximize customer engagement and revenue through conversational channels such as WhatsApp. Businesses can reach customers interactively, collect data to deepen customer understanding and guide them to targeted offers that convert. charles' AI agents deliver hyper-personalized experiences at scale while ensuring enterprise-grade security and GDPR compliance.

Founded by Kapten & Son co-founder, Artjem Weissbeck, and ex-McKinsey e-commerce lead, Andreas Tussing, charles is backed by Salesforce Ventures, Accel, and HV Capital. We received €30 million in total funding and are now pushing for the next big stage of our growth. This makes now a good time for you to join us on this journey!

charles and diversity: be yourself and no-one else

Different perspectives bring innovation and richer work environments. We’re committed to building an inclusive company where you always feel like you belong, whatever your age, gender identity, ethnicity, religion, sexual orientation, disability, status or neurodiversity. These values sit at the heart of our hiring process, so we can create a welcoming workplace where everyone feels valued and heard.

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Über charles

Our vision is to become the global backbone of Conversational Commerce (cCom).

We at Charles believe "traffic" will exponentially move from the streets and the browser into chat apps. In a world where cCom is the 3rd big pillar of commerce, gluing together all channels unlocks the full potential of personalization between companies and consumers. For any situation in life we believe It’s  better to have a conversation. Conversations  are the human superpower to create trust, shape relationships and avoid  misunderstandings. In life as in commerce. Between people as between  consumers & companies.      

With our B2B SaaS software Charles empowers companies to master this opportunity by seamlessly bringing their business into chat. Founded by Kapten & Son Co-Founder Artjem Weissbeck and ex-McKinsey E-Commerce lead Andreas Tussing, we're facing an exponentially growing number of clients and are backed by prestigious investors Accel and HV Capital. Now it is time for you to join us on our journey and pioneer Conversational Commerce together!

At Charles we know teams perform and innovate best when they are diverse. We are committed to create an inclusive and belonging environment where our employees can bring the best and only version of themselves. We embrace and fearlessly welcome meaningful work and innovation no matter of age, gender identity, ethnicity, religion, sexual orientation, disability, status, neurodiversity and else. With our growth, we want to commit to reflect these values and strive to create a workplace where everyone feels heard and valued

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