Junior Technical Business Analyst

Location: Remote (Preferred to be based in Virginia or New York)

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.

ICF is seeking a Junior Technical Business Analyst to work within a dynamic and collaborative delivery team environment in our Centralized Operations, Analytics and Technology (COAT) group. The Technical Business Analyst will support technology delivery for the energy efficiency and utility sectors, with a focus on understanding business needs, documenting requirements, supporting testing and validation, analyzing data, and assisting with successful implementation. This role will work closely with project teams, program stakeholders, and ICF subject matter experts to help ensure technology solutions meet business and client needs.

Why you will love working here:

• Quality of life: Flexible workplace arrangements, work-life balance
• Investment of the community: Donation matching, volunteer opportunities
• Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan

What you will be doing: 

• Support technology delivery activities, including requirements gathering and documentation, testing, validation, and implementation support for energy efficiency tracking and reporting solutions.
• Assist with gathering, documenting, and validating business and system requirements.
• Work with project team members and stakeholders to understand business processes and translate needs into clear requirements and supporting documentation.
• Support system and user acceptance testing, including development and execution of test cases, documentation of results, and tracking of identified issues.
• Assist with data analysis, reporting, and validation activities.
• Participate in project meetings and provide clear updates on assigned activities, issues, and dependencies.
• Support end-users through development of training materials and technical assistance.
• Work under the guidance of senior business analysts and project managers to support successful technology delivery.

What we need you to have (minimum qualifications):  

• Bachelor’s degree in a related field.
• 1+ years of relevant experience in IT business analysis, software delivery, data analysis, or related field.
• Experience or coursework involving requirements gathering and documentation, business process analysis, software testing, or data analysis.
• Proficiency in MS Office products, including Excel, Visio, and PowerPoint.

Preferred Skills/Experience:

• Familiarity with the software development lifecycle and Agile or other project delivery methodologies.
• Exposure to requirements documentation, use cases, process flows, test plans, or test scripts.
• Familiarity with SQL, HTML, Microsoft Power BI, Cognos, or similar reporting and data tools.
• Experience with issue tracking or project collaboration tools such as Jira.
• Interest in technology solutions supporting energy efficiency, utility, or other complex business programs.

Professional Skills:

• Strong analytical, organizational, and communication skills.
• Ability to work effectively within a collaborative project team.

Bot and Third-Party Applications

Please note that this application must be submitted directly by the applicant for consideration. Failure to do so may result in the application being excluded for consideration.  Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact [email protected] for assistance.

Working at ICF

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.

We will consider for employment qualified applicants with arrest and conviction records.

Work Authorization and Sponsorship All candidates must be authorized to work in the United States. This position is not eligible for new H-1B visa sponsorship by ICF. Candidates who currently hold valid work authorization may be considered for a change of employer petition, subject to company policy and applicable immigration requirements.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email [email protected] and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.  

Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. 

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is: