Job Family:

Travel Required:

Clearance Required:

What You Will Do:

We are seeking a Process Improvement Specialist to support process improvement, operational modernization, and mission support initiatives for a federal law enforcement customer. In this role, you will work closely with Government stakeholders and senior process improvement personnel to assess, document, and improve investigative, intelligence, analytical, and operational workflows. You will support efforts to enhance operational effectiveness, improve information sharing, and drive continuous improvement initiatives that directly support mission execution.

The Process Improvement Specialist will conduct research and analysis of operational processes, collect and evaluate performance data, and assist in identifying workflow inefficiencies and opportunities for improvement. Responsibilities include developing process maps, workflow diagrams, standard operating procedures (SOPs), and reporting products, as well as supporting the implementation of process improvement initiatives and operational enhancements. Success in this role requires strong analytical, organizational, and communication skills, with the ability to collaborate effectively in a dynamic law enforcement and intelligence support environment.

What You Will Need:

• Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse. Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred.
• Bachelor's degree.
• ONE (1) or more years of professional experience supporting process improvement, business analysis, operational analysis, program support, management consulting, or a related field. Experience should include, but not limited to conducting research, data collection, and analysis to support business or operational improvement initiatives.
• Proficiency with Microsoft Office tools, including Excel, PowerPoint, Word, and other collaboration platforms.

What Would Be Nice To Have:

• Experience conducting research, data collection, and analysis to support business or operational improvement initiatives.
• Ability to document processes, workflows, and procedures utilizing process mapping and business analysis methodologies.
• Experience developing reports, presentations, and other documentation for management and stakeholder review.
• Experience supporting federal law enforcement, homeland security, intelligence, or investigative operations.
• Familiarity with investigative support, intelligence integration, information-sharing, or operational coordination processes.
• Experience supporting process improvement initiatives utilizing Lean, Six Sigma, Business Process Improvement (BPI), or related methodologies.
• Knowledge of performance metrics, key performance indicators (KPIs), and mission effectiveness measurement.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [email protected].  Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.  Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [email protected]. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.