Roles & Responsibilities
Architecture & Solution Design

• Define architecture and solution designs for Java-based applications.
• Translate business and technical requirements into scalable, secure, and maintainable solutions.
• Lead design reviews and document architecture decisions, patterns, and standards.
• Identify technical risks, dependencies, and opportunities to simplify application flows.
• Ensure designs meet performance, availability, resiliency, and supportability requirements.
• Guide the design and development of enterprise Java applications.
• Promote sound practices for code quality, testing, performance, and maintainability.
• Help diagnose complex application issues and improve transaction performance and reliability.
• Guide API and service-based integrations between Java applications and other enterprise systems.

Telecom Customer Care & Billing

• Partner with business stakeholders to translate telecom requirements into technical solutions.
• Apply domain knowledge across customer and subscriber management, order processing, service provisioning, billing, payments, and customer care.
• Ensure application flows support accurate and reliable business operations.

Modernization & Production Stability

• Identify opportunities to modernize Java applications and improve system integration.
• Support technical-debt reduction and future-state architecture planning.
• Provide architectural guidance during incident investigations and root-cause analysis.
• Promote operational readiness, security, auditability, and production supportability.

Team Leadership

• Mentor senior developers and technical leads in Java, system design, and online troubleshooting.
• Build the team’s ability to make sound technical decisions and own solutions end to end.
• Collaborate with US-based customers, business stakeholders, and global engineering teams.
• Partner with product owners and engineering leads to refine requirements, plan work, track dependencies, and communicate delivery progress using Agile practices.

Technical Skills

Core Java & Application Architecture

• Experience with Spring Boot, and REST APIs.
• Familiarity with SQL and relational databases.
• Knowledge of Git, Maven or Gradle, and unit testing.
• Enterprise Java application design and development
• APIs, service-oriented architecture, and system integration
• Automated testing, code quality, and maintainability practices

Platform & Operations

• Enable the adoption of AI-assisted development tools such as Cursor, GitHub Copilot, Glean, and similar platforms.
• Support initiatives involving APIs, scripting, DevOps, and CI/CD practices.
• Build integrations between mainframe and distributed/open systems platforms.
• Proven experience in CI/CD design and automation (Jenkins, Azure Devops, Chef).
• Proficiency in scripting/programming (JavaScript, Python and PowerShell).
• Identify opportunities to streamline workflows through AI and automation.

Good to Know

• High-Level Assembler (HLASM) and mainframe online application concepts
• CICS, DB2, or related mainframe technologies
• Knowledge of RabbitMQ and Elasticsearch.
• Familiarity with observability, logging, monitoring, and application security.

Leadership & Business

• Solution and application architecture
• Technical roadmap planning and risk assessment
• Stakeholder communication and cross-team collaboration
• Team mentoring and technical knowledge transfer
• Telecom billing and customer-care domain knowledge

Agile Delivery & Work Management

• Knowledge of Agile practices, including backlog refinement, sprint planning, estimation, reviews, and retrospectives.
• Experience using Azure DevOps (ADO) for work items, user stories, bugs, sprint boards, and delivery tracking.
• Ability to help teams maintain clear priorities, ownership, and visibility into progress and risks.

Ideal Experience

• 15+ years of software development experience, with deep Java expertise.
• 5+ years in architecture, technical leadership, or equivalent senior engineering roles.
• Experience designing and supporting high-volume applications.
• Experience with enterprise integrations and mission-critical production systems.
• Telecom billing, customer care, or comparable enterprise-domain experience.
• Demonstrated success mentoring engineers and working with globally distributed teams.

Location(s):

Accommodation:

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Guiding Principles:

Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

Our Story:

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.