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The IT Security officer is a GRC role (L2/L3), responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational.

Through the proactive monitoring, identifying, investigating, and resolving of security incidents and problems, this role is able to restore service to clients

Key Responsibilities:

• Prepare IT security policies and action plans for review at least once a year during the Master Contract Period or upon the request of the Representative;
• Evaluate the features of IT security products and solutions for use;
• Implement the risk management methodology and comply with Service Management Requirement;
• Develop and implement security management frameworks and governance;
• Implement IT security incident management and handle IT security incidents;
• Work with other Government-appointed Supplier(s) to resolve IT security incidents;
• Participate and assist in Government/public sector and services-wide (i.e. involving different services) IT security incident response table-top exercises and technical assessment exercises;
• When required by the Representative, to perform disk image acquisition for forensic investigation purposes within three (3) days of such request, and to protect the acquired disk image from tampering. The disk image acquisition tool and media containing the acquired disk image, approved by the Representative, shall be provided by the Contractor at no charge to the Government;
• Analyse and update the Representative on the latest security problems, risks and solutions;
• Meet with the Representative monthly, or as determined by the Representative, to highlight security issues and propose improvements;
• Review all security related changes to ensure no degradation in security posture (e.g. review change request forms);
• Review all processes and procedures for log and media sanitisation and disposal (e.g. ensure logs sanitised);
• Review access matrix and ensure it is kept up-to-date to meet Service Management Requirements;
• Liaise and co-ordinate meetings on IT security matters with Government-appointed Supplier(s), security organisations and the Government; and
• Perform other activities necessary to secure the System.

Knowledge and Attributes:

• Ability to communicate and work across different cultures and social groups.
• Ability to plan activities and projects well in advance, and takes into account possible changing circumstances.
• Ability to maintain a positive outlook at work.
• Ability to work well in a pressurized environment.
• Ability to work hard and put in longer hours when it is necessary.
• Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
• Ability to adapt to changing circumstances.
• Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience).
• CISSP, Global Information Assurance Certification (GIAC) or equivalent certification(s).

Required experience:

• Minimally three (3) years of experience in IT security governance and operation;
• Moderate level of relevant managed services experience handling Security management
• Moderate level of knowledge in ticketing tools preferably Service Now.
• Moderate level of working knowledge of ITIL processes.
• Moderate level of experience working with vendors and/or 3rd parties.

Workplace type:

About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune

Global 100. We are committed to accelerating client success and positively impacting society through

responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with

unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and

application services. Our consulting and industry solutions help organizations and society move

confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more

than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as

established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each

year in R&D.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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