Internal Content Lead

Fixed Term Contract

Citywest Office

Role purpose 

The Internal Content and Engagement Lead will plan and deliver content and colleague engagement activity that supports organisational priorities and strengthens connection across stores, warehouses and Support Office functions. The role combines editorial ownership, multichannel content production, campaign delivery, stakeholder partnership and the use of engagement insights to improve communications and participation. 

Key Responsibilities  

• Content strategy and editorial ownership 
• Develop and maintain a forward content plan aligned with organisational priorities, colleague needs and key business milestones. 
• Create, commission and coordinate clear, accessible and engaging written, visual and video content for different colleague audiences. 
• Apply consistent editorial standards, tone of voice and quality controls across colleague communications. 
• Translate complex business information into practical, audience-appropriate content. 
• Campaigns and colleague engagement 
• Lead the content and communications workstream for colleague campaigns, organisational initiatives, events and launches. 
• Design activity that encourages informed participation and supports a positive, connected colleague experience across all locations. 
• Identify new content formats and engagement approaches based on colleague needs and channel performance. 
• Coordinate campaign timelines, dependencies, approvals and delivery with relevant stakeholders. 
• Own the day-to-day content approach for agreed colleague communication channels and recommend improvements to their use. 
• Produce or coordinate high-quality visual and video assets using Canva, Adobe Creative Suite or comparable tools. 
• Maintain content calendars, asset libraries and appropriate approval records. 
• Ensure published content is accurate, accessible, current and suitable for the intended audience. 
• Build effective relationships with leaders and subject-matter experts to identify, shape and deliver content opportunities. 
• Advise stakeholders on audience, channel, timing and content approach. 
• Gather colleague feedback and review communications data to evaluate reach, engagement and effectiveness. 
• Use insight to recommend and implement improvements to future content and engagement activity. 

Essential skills and experience 

• Demonstrable experience delivering internal content, employee communications, colleague engagement or a closely related discipline.
• Strong written, editorial and verbal communication skills, with evidence of adapting complex information for different audiences. 
• Experience producing content across written, visual and video formats. 
• Proficiency in Canva, Adobe Creative Suite or comparable content creation and design tools. 
• Experience planning and delivering campaigns or content programmes involving multiple stakeholders and deadlines. 
• Experience using feedback, channel data or other insight to evaluate effectiveness and improve communications. 
• Strong planning, prioritisation and project ownership skills. 
• Ability to build trust, influence decisions and work effectively with colleagues at different organisational levels.

Desirable experience 

• Experience in a multi-site, frontline or operational organisation. 
• Experience supporting colleague events, town halls or organisational launches. 
• Familiarity with intranet, employee engagement or digital communication platforms. 

Uniphar Background

Uniphar Group is a rapidly expanding diversified healthcare services business with a global footprint and a proud heritage in Ireland.  Since Uniphar became a publicly listed company in 2019, the Group has grown organically and through a series of strategic acquisitions, which continue to strengthen Uniphar’s international reach. With a workforce of more than 3,000 spread across Ireland, United Kingdom, Mainland Europe, MENA and the USA, Uniphar is a trusted global partner to pharma and medtech manufacturers, working to improve patient access to medicines and treatments around the world.

Uniphar provides outsourced and specialised services to its clients, leveraging the strong relationships with 200+ of the world’s best known pharmaco-medical manufacturers across multiple geographies, enabled by our cutting-edge digital technology and our expert teams. Uniphar is organised into three key divisions: Uniphar Supply Chain & Retail, Uniphar Medtech and Uniphar Pharma

Please note that Uniphar is an equal-opportunity employer; we do not discriminate and welcome all responses. 

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