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Position purpose: 

Develop and implement strategies to strengthen and grow Community Engaged Learning (CEL) portfolio based on the needs of the different programs of study and community partners. 

Manage, liaise with and grow a base of community partners and placements by researching and developing experiential learning, extracurricular volunteering (EV) and CEL opportunities with various community partners based on the specific needs of students, professors, programs of study and Faculty High-Intensity Experiential Learning Stream (HIELS). 

Assess and ensure the quality of placements to ensure relevant and enriching learning experiences are available to undergraduate and graduate students. Lead the development and coordination of collaborative project-based placements partnerships. 

Act as a uOttawa Ambassador with community partners and other stakeholders to promote the image of the University and promote community engagement and social accountability within the University community. 

In this role, your responsibilities will include: 

Business Development

• Identify areas of growth for experiential learning opportunities for specific faculties, departments, and courses by creating and developing prospective strategies related to assigned disciplines/portfolios.  Convince (new and recurring) Faculty members and professors to integrate CEL and other types of experiential learning into their courses or programs. 
• Collaborate on the design and execution of partnership development strategies, including sector research and direct marketing with partners. Build partnerships in targeted sectors with local, national, and international community partners. Source potential community partners and experiential learning opportunities with a focus on collaborative, project-based placements suitable for the students, disciplines, and community demand.   
• Understand the needs of community partners and help transform them into Community Engaged Learning (CEL) or extracurricular volunteering (EV) and other experiential learning activities. 
• Keep current on course curriculums and develop a thorough knowledge of relevant academic disciplines. Maintain excellent relations with relevant faculties and their members, such as professors, academic coordinators, alumni relation officers, development teams and marketing contacts to promote experiential learning.  
• Update and maintain the internal database with relevant and useful information to facilitate business continuity and collaboration.
• Maintain and grow an active portfolio of current community partners by providing prompt and efficient customer service and implementing communication strategies to keep community partners in the CEL and EV processes active in the enrolment of uOttawa students. 

Coordination of placements

• Guide new community partners at every step of the placement and posting processes. Assess the quality and suitability of placements with regards to students having a relevant learning experience.

Outreach, networking, and knowledge management

• Keep current on community sector priorities as well as placement trends by being active and involved in the community and identifying potential placement and funding opportunities to community partners.
• Act as an ambassador for the University of Ottawa when attending networking and other related events to gather new business for experiential learning and to increase the CEL and other program’s visibility. 

What you will bring :

• Knowledge of business development, account management and community engagement principles normally acquired through an undergraduate university degree in a related discipline or an equivalent combination of education and work experience.
• 5 years of demonstrated experience in a similar role (including related Work Integrated &   Experiential Learning and/or marketing experience).
• Bilingual- French and English (Spoken and written) 
• Excellent knowledge of the local and national Community’s sphere, the principles of community engagement and social accountability.
• Knowledge of university studies, academic programs (both at the undergraduate and graduate level), and principles of experiential learning.
• Ability to build positive relationship with internal and external stakeholders and partners.
• Ability to persuade and influence people without a relationship of authority.
• Excellent negotiation skills and ability to act tactfully and with diplomacy.
• Excellent interpersonal and customer service skills, enthusiastic, proactive, and motivated in following up with community partners and professors.
• Excellent communication skills, verbally and in writing. Ease at public speaking and ability to present in both official languages.  
• Excellent initiative and autonomy.
• Experience using a CRM.
• Demonstrate ability to multitask, prioritize work and meet deadlines.
• Ability to work independently to achieve work related goals and ability to work effectively under pressure in a team environment.

Key Competencies at uOttawa:
Here are the required competencies for all or our employees at uOttawa: 

Planning: Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.

The University of Ottawa embraces diversity and inclusion in the workplace. We are passionate about our people and committed to employment equity. We foster a culture of respect, teamwork and inclusion, where collaboration, innovation, and creativity fuel our quest for research and teaching excellence. While all qualified persons are invited to apply, we welcome applications from qualified Indigenous persons, racialized persons, persons with disabilities, women and LGBTQIA2S+ persons. The University is committed to creating and maintaining an accessible, barrier-free work environment. The University is also committed to working with applicants with disabilities requesting accommodation during the recruitment, assessment and selection processes. Applicants with disabilities may contact hrtalentmanagement@uottawa.ca to communicate the accommodation need. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Note: if this is a union position: The hiring process will be governed by the current collective agreement related to the union affiliation noted above; you can click here to find out more.

If this is a front-line position with responsibilities to interact with students, selected candidates must be rated at the Low Advanced proficiency level or higher for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.

Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to be fully vaccinated against Covid-19 as defined in Policy 129 – Covid-19 Vaccination. This policy was suspended effective May 1, 2022 but may be reinstated at any point in the future depending on public health guidelines and the recommendations of experts.