Location:

Department:

Shift:

Standard Weekly Hours:

Summary:

The Insurance Specialist/Receptionist is responsible for overseeing patient flow, answering phones promptly and courteously and scheduling appointments. May be responsible for data entry of patient demographics, posting of charges, payments and adjustments as required in the clinic setting. Other responsibilities may include obtaining insurance verification, referral authorization, processing and follow-up of insurance claims and collections as required. Expected to have knowledge of all front office procedures and adhere to all policies and procedures.

Education & Experience:

• High school graduate or equivalent.
• At least two years of experience in a medical office setting.
• Understanding of diversified insurance plans and Managed Care environment. Knowledge of coding and medical terminology.
• Exhibit good interpersonal and communication skills.
• Basic computer knowledge at a minimum.
• Insurance and Epic experience preferred.

Hours:

• Monday to Thursday: 7:45am to 4:30pm
• Friday: 7:45am to 2:30pm

About Us:

Cook Children’s is an equal opportunity employer. As such, Cook Children’s offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.

Cook Children’s is a Texas-only employer. If you are hired, you will need to maintain your primary residence within the state of Texas, along with all licenses and credentials required for your position throughout your employment.