Project Manager – Insurance

Location: Chicago, US | Practice Area: Insurance | Type: Permanent

Lead complex business transformation programs that drive meaningful change across the insurance industry.

The Role

Capco is seeking an experienced Project Manager with exceptional change management and executive storytelling capabilities to lead the execution of large-scale business transformation initiatives within the Insurance practice. You will establish robust programme governance, partner with senior stakeholders, and develop compelling strategic narratives that drive alignment and successful transformation outcomes across complex organisations.

What You’ll Do

• Lead the delivery of large-scale business transformation programmes, ensuring successful execution against strategic objectives.
• Establish and manage program governance, reporting frameworks, and executive stakeholder engagement.
• Develop compelling executive-level presentations and strategic narratives that clearly communicate transformation vision, progress, and outcomes.
• Partner with client leadership and cross-functional teams to deliver sustainable organisational change and business value.
• Manage project plans, risks, dependencies, and communications while maintaining strong relationships across internal and client stakeholders.

What We’re Looking For

• 5-6 years of client-facing experience, with consulting and/or financial services experience preferred.
• Demonstrated project management experience delivering complex transformation initiatives within Insurance or another Financial Services domain including Capital Markets, Banking & Payments, or Wealth & Asset Management.
• Proven experience leading organisational change initiatives and influencing senior stakeholders across large, complex organisations.
• Excellent verbal and written communication skills, including the ability to develop executive-level presentations and strategic storytelling.
• Bachelor's degree or equivalent professional experience.

Bonus Points For

• Experience delivering change programs as part of long-term strategic partnerships with leading financial institutions.
• Professional Project Management certification
• Experience supporting enterprise transformation, operating model, or business change initiatives.
• Knowledge of programme governance best practices within regulated financial services environments.

Why Join Capco

• Deliver high-impact transformation programmes for leading global financial institutions.
• Work in a collaborative, flat, and entrepreneurial consulting culture.
• Partner with senior stakeholders and global teams on strategic business initiatives.
• Access continuous learning, training, and professional development opportunities.
• Help shape the future of transformation within the Insurance industry.

Benefits

We offer a competitive, people-first benefits package designed to support every aspect of your life:

• Medical, Dental, Vision coverage, 401(k) with company match.
• Maternity and paternity leave, plus dependent care support.
• Tuition reimbursement and wellness reimbursement programmes.
• Health Savings Account (HSA), Flexible Spending Account (FSA), and commuter benefits.
• Working Advantage employee discount marketplace.

Inclusion at Capco

We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.

Use of Artificial Intelligence in Talent Acquisition

At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition. This includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails and creating compelling and brand-aligned job postings that accurately reflect role requirements, and AI-scheduling applications to improve the efficiency of interview coordination.

AI is used as a support tool only. All hiring decisions are made by talent acquisition and hiring teams.

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