Job Description:

Job Title: Insurance Product Manager - Sec
Job Grade: C16

Salary: From £ 58,700 DOE and location + Fantastic benefits
Location status: Hybrid (flexible working options available)
Location: Bupa Place, Salford – Willow House, Staines

Permanent/fixed term contract: 12 months Secondment
Shift pattern: Full-time 37.5hrs

About the Role

At Bupa, we're passionate about helping people live longer, healthier, happier lives. We're looking for a talented and commercially minded Product Manager to join our Consumer & SME Private Medical Insurance (PMI) team on a fixed-term basis.

This is an exciting opportunity to help shape and evolve our health insurance proposition, ensuring our products remain customer-focused, competitive, and deliver fair value while supporting excellent customer outcomes. You'll work across a wide range of stakeholders to develop product enhancements, support strategic initiatives, and influence the future direction of our SME PMI portfolio.

What you'll be doing

Key responsibilities include:

• Supporting the delivery and development of the Consumer & SME PMI product strategy.
• Leading or supporting the development and launch of product enhancements and new product initiatives.
• Acting as Product Lead on a variety of projects, including regulatory changes and proposition improvements.
• Conducting market, competitor and customer analysis to identify opportunities and shape future product development.
• Supporting broker tenders and new distribution opportunities.
• Managing annual and quarterly product reviews and fair value assessments.
• Developing and implementing action plans to address product performance and customer outcome improvements.
• Supporting the review and evolution of product Terms & Conditions.
• Monitoring product performance, risks, incidents, and audit actions to ensure strong governance and regulatory compliance.
• Producing high-quality reports, business cases and presentations for senior stakeholders and governance forums.

About you

We're looking for someone who can combine commercial thinking with strong analytical capability and a genuine focus on customer outcomes.

You will ideally have:

• Product management experience within Private Medical Insurance, General Insurance, or Financial Services.
• Experience supporting or leading product reviews, fair value assessments, or product governance activities.
• Knowledge of proposition development and product lifecycle management.
• Strong analytical skills with the ability to interpret data, market trends and customer insights.
• Experience working across multiple business functions to deliver change.
• Excellent communication, stakeholder management and influencing skills.
• Strong presentation and report-writing capabilities.
• A good understanding of risk management, compliance and regulatory requirements.
• The ability to balance strategic thinking with close attention to detail.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social, and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• 25 days holiday, increasing through length of service, with option to buy or sell

• Bupa health insurance as a benefit in kind

• An enhanced pension plan and life insurance

• Annual performance-based bonus

• Onsite gyms or local discounts where no onsite gym available

• Various other benefits and online discounts

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve.  That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. 

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