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Position Summary:

Florida Atlantic University is seeking an Insurance Billing Coordinator. - Boca Raton, FL.

The Insurance Billing Coordinator position supports the mission of Student Health Services through the management of health service applications and revenue cycle, claims processing and investigation, development of new policies and procedures, and other job-related duties as needed. The Florida Atlantic Student Health Services division heals, cares, and educates, empowering students to thrive.

Summary of Responsibilities:

• Supervise Health Services applications and revenue cycle needs within the electronic health records system (Point n Click) and other systems utilized by the SHS clinic.

• Verify patients’ insurance eligibility and benefits prior to appointment to determine coverage and network participation. Communicate insurance acceptance and coverage information to students and clinic staff, as appropriate.

• Review insurance claims for completeness and accuracy with the electronic health record, ensuring the appropriate billing options have been selected and required documentation is available to support claim processing.

• Post payments and process account updates in electronic health records

• Respond to student inquiries regarding insurance benefits, billing, account balances, and other charge-related questions. Research billing concerns and assist with resolving account discrepancies, as appropriate.

• Assist with investigating claim status and payment activity by responding to requests for claim-related documentation, researching account activity, and providing the necessary information to facilitate claim processing and payment verification, as needed.

• Utilize Medicat system to upload immunization documents and assist students with using the system.

• Run reports from electronic health records and other systems to support department key performance metrics. This involves collecting and displaying information on a variety of departmental functions, with historical comparisons, to inform management decisions, strategic planning, and other leadership team functions.

• Assist with the development and implementation of business policies and procedures to ensure full compliance with accounting principles and insurance regulations.

• Coordinate and assist with special accounting business documents and financials.

• Assist with researching and analyzing business documents and financials.

• Serve as a backup to support the front desk operations, as needed

• Comply with federal, state, and university regulations and statutes, as well as internal policies and procedures.

• Works to foster and maintain a collaborative, engaging, and positive work environment for all students and staff.

• Participate in assessment, accreditation, quality improvement, and regulatory compliance.

• Participate in activities, like outreach events, tabling, and flu clinics, both internal and external to SHS, in order to champion the health of the college student population, advance the mission of SHS, and support the missions of the Division of Student Affairs and Florida Atlantic University.

• Perform other job-related duties as assigned.

FAU Benefits and Perks 

If Benefits & Perks are important to you, then FAU is the place to be! Working at FAU has its perks! In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, FAU offers: 

• Excellent benefit packages including Medical (PPO/HMO $50 per month single & $180 per month family), Dental, Vision, Life Insurance, Flexible Spending plans, Employee Assistance Program (EAP) and much more. 

• State retirement options including tax-deferred annuities and Roth 403(b) plans. 

• State employees Public Service Loan Forgiveness (PSLF) program. 

• Sick Leave Pool Program. 

• Paid time off (eligible employees) including vacation and sick leave, 1 personal day, 9 paid holidays, and paid winter break (at President’s discretion). 

• Paid Community Engagement Volunteer Service Day 

• Employee Educational Scholarship Program (EESP) for eligible Staff/Faculty - Tuition assistance after 6 months of full-time employment. For in-unit faculty, the EESP program may be extended to spouses and dependent children (eligibility rules apply). 

For details on FAU's amazing offers visit us at https://www.fau.edu/hr/benefits/index.php 

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Minimum Qualifications:

Master's degree in an appropriate area of specialization; or a bachelor's degree in an appropriate area of specialization and two years of appropriate experience required.

Salary:

$46,554 Annually
Exempt Administrative, Managerial, Professional (AMP)

College or Department:

Student Affairs: Student Health Services - Electronic Health Record

Location:

Boca Raton

Work Days and Hours:

Monday-Friday 8a.m-5p.m, Some nights and weekends required.

Application Deadline:

2026-10-08

Special Instructions to Applicant:

This recruitment has been reopened; all previous applicants are still under consideration and need not reapply. This position may close without prior notice.

APPLICATION DOCUMENTS REQUIRED:
Resume
Cover letter

OFFICIAL SEALED TRANSCRIPTS REQUIRED:
Final candidate will be required to have official, sealed transcripts and original NACES evaluation, if applicable, sent from their educational institution to Human Resources prior to the start of employment.

PRE-EMPLOYMENT SCREENINGS REQUIRED:
Selected candidates must successfully complete and pass all employment screenings prior to the start of employment. Employment screenings may include a criminal background check (level I and level II), motor vehicle check, credit check, reference checks, alcohol, and drug screening check.

REQUEST FOR ACCOMMODATIONS:
Individuals with disabilities requiring accommodations may contact the Office of Civil Rights and Title IX at 561-297-3004 or send an email at [email protected]. To contact Human Resources, please call 561-297-3057. For communication assistance call 7-1-1.