We're looking for a proactive, creative, and technically savvy professional who can transform complex technical concepts into engaging, effective learning experiences that help build confidence and achieve measurable outcomes. 

As a member of the Product Education team, you will collaborate cross-functionally to design, develop, and maintain content that teaches how to successfully configure, manage, and use the Nozomi Networks platform. 

You will be responsible for analyzing learning needs, developing and maintaining curriculum and assessments, and ensuring that learning content aligns with learning objectives, business goals, and target outcomes. 

If you thrive at the intersection of education, technology, and storytelling, this role is for you! 

In this role, you will: 

• Contribute to shared ownership of learning experiences and outcomes
• Work with internal cross-functional partners, including but not limited to, Professional Services, Product, Engineering, and Marketing
• Design and develop assigned learning experiences and assessments aligned to defined learning outcomes and technical proficiency goals.
• Apply instructional design best practices to create engaging and effective content, activities, knowledge checks, and certifications
• Ensure that delivered content aligns with designated learning objectives, competency goals, design standards, and business priorities
• Evaluate the effectiveness of developed learning content, using LMS-based engagement data analytics, and post-course survey feedback
• Support the growth and continuous improvement of the Academy 

To be successful in this opportunity, you will have: 

• Strong writing, organization, and project management skills
• Experience managing work with a variety of subject matter experts
• The ability to simplify and communicate technical concepts effectively
• Proven experience in scaled learning content design and development
• A demonstrated understanding of adult learning theory, instructional design methodologies, and learning evaluation practices
• Familiarity with learning technologies and content development tools
  • (i.e. Articulate Rise, Camtasia, Cloudshare, Skilljar, etc.)
• A collaborative, coachable mindset with a passion for learning 

Nozomi Networks is committed to fair and equitable compensation practices. The base pay scale for this position is $77,762 - $89,118. This is the range the company reasonably and in good faith expects to pay for the position taking into account factors including job-related knowledge, skillset, experience, education and training, certifications, and other relevant business factors. Applications outside the range are welcome to apply.

Additional Compensation and Benefits: The company also offers a wide range of competitive benefits, including medical, dental, vision, life insurance, and disability insurance for eligible employees. 

In addition, eligible employees are able to enroll in a 401(k) plan along with the employer matching program. Nozomi Networks also offers eligible employees flexible paid time off, paid holidays and paid parental leave.