Job Description

Job Title

Inside Sales Account Manager (ISAM) — Channel Development & Partner Activation (Taipei)

Job Description

The Inside Sales Account Manager is responsible for identifying, developing, and nurturing potential Key Accounts (KA) and Authorized Partners (AP) within the assigned region. This role plays a critical part in expanding Axis’ market presence by proactively engaging with partners, qualifying leads, and supporting the sales pipeline. The ultimate goal is to identify and transfer high-potential authorized partners to the Account Manager.

The Inside Sales Account Manager will work closely with the Distribution Account Manager (DAM) and Account Manager(AM) to drive sales through distributors and support second-tier partner development. This role also manages inbound sales inquiries, CRM lead queues, and marketing-generated leads to uncover new business opportunities.

This position is based in Taipei office and reports to the Sales Director, Hong Kong & Taiwan.

What You Will Do:

1) Partner Sourcing, Outreach & Meetings

• Systematically map the market to build a named universe of prospective KAs/APs; prioritize by potential, fit, and timing.
• Run a proactive outreach cadence (calls, emails, LinkedIn, events) to secure first meetings and discovery sessions.
• Conduct needs discovery and solution positioning; document stakeholder maps and next steps in Salesforce.
• Maintain a partner meeting rhythm (e.g., weekly meetings; monthly progress reviews with active prospects).

2) Onboarding, Activation & Enablement

• Qualify and onboard new APs; guide them through contracting, portal access, price lists, and essential enablement.
• Create activation plans with clear milestones (training, demo readiness, co-marketing, first opportunities).
• Co-develop joint activity plans (call blitz, micro-seminars, vertical pitches) with APs and the DAM.

3) Opportunity Creation & Co-Selling

• Convert inbound and marketing-generated leads into sales-qualified opportunities; set and meet follow-up SLAs.
• Co-sell with APs/distributors: build early-stage pipeline, secure technical validation, and manage next actions.
• For high-potential APs, prepare crisp dossiers (account context, contacts, open items) and transfer to AM.

4) Project & Event Management

• Own small-scale projects (pilot deployments, POCs, store/site trials) with timelines, owners, and risk logs.
• Plan and execute partner events (Business Seminars, Partner Forums, Academy Fundamentals, AEC visits) with measurable outcomes (attendees, MQL/SQLs, new APs).
• Track post-event follow-ups with distributors/APs to turn interest into pipeline.

5) CRM Leadership & Data Excellence

• Act as the Salesforce champion: train teammates on updates, enforce data hygiene, and maintain dashboards.
• Manage the lead queue (routing, dedupe, qualification notes, next steps) and report funnel metrics weekly.
• Build lightweight reports & lists.

6) Distributor Collaboration

• Work shoulder-to-shoulder with the DAM to plan quarterly channel priorities, partner tiers, and gap-closing actions.
• Coordinate with distributors on campaigns, deal registration, pricing/programs, and enablement calendars.

7) Cross-Functional Coordination

• Liaise with Marketing, Tech/Pre-Sales, AM and KAMs for assets, demos, evals, and smooth partner transitions.
• Capture voice-of-partner insights (needs, objections, competitive intel) to inform offers and messaging.

Who Are You:

• You have the channel growth mindset.
• You have experience in consultative selling.
• You have experience in project management
• You have process and CRM discipline.
• You have experience in enablement and teaching.
• You have good communication skills in Mandarin and English which is essential to communicate with partners/customers and regional teams.
• You are analytical and organized.
• You take ownership and have grit.
• You have the tech aptitude and curiosity.
• You are collaborative and has integrity.

What You Will Need:

• Bachelor’s degree; 3–5+ years in inside/channel sales, partner management, or BDR/SDR roles (security/IT/IoT a plus).
• Proficiency in Mandarin & English; confident with customer/partner meetings.
• Proven outbound motion, partner onboarding/enablement, and CRM proficiency (Salesforce preferred).

Type of Employment

Posting End Date

Certain roles at Axis require background checks, which means applicable verifications will be done in these recruitments. Notice will be provided before we take any action.

About Axis Communications

We enable a smarter, safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications.

With around 6000 committed employees in over 50 countries, we collaborate with partners worldwide. Together, we thrive in our friendly, open, and collaborative culture and inspire each other to think beyond the expected. United by our commitment to inclusion, diversity, and sustainability, we consistently seek to develop our skills and way of working.

Let´s create a smarter, safer world

For more information about Axis, please visit our website www.axis.com.

Listen to Get To Know Axis – Podcast