Inbound Sales Executive

EU GTM | Berlin, Germany

About the team

SumUp's Sales team in Germany is at the forefront of helping small businesses discover the tools they need to grow and thrive. As an Inbound Sales Executive based in Berlin, you'll be part of a driven, collaborative team that turns warm inbound leads into long-term merchant relationships. We're a fast-moving team that cares about outcomes, supports each other, and is constantly raising the bar. If you love sales and want to make a real difference for small business owners across Germany, this is the place to do it.

What you'll do

• Convert warm inbound leads into active SumUp merchants by delivering a consultative, high-quality sales experience

• Manage a high volume of inbound enquiries across phone, email, and chat — responding quickly and professionally to maximise conversion

• Understand each prospect's business needs and match them with the right SumUp products and solutions

• Own your pipeline from first contact to close, keeping CRM records accurate and up to date

• Consistently meet and exceed monthly sales targets and KPIs

• Collaborate with onboarding and customer success teams to ensure a smooth handover and great first experience for new merchants

• Share feedback from the market to help improve messaging, processes, and product fit

You'll be great for this role if…

• You have proven experience in a sales or customer-facing role, ideally in an inbound or inside sales environment

• You're a confident and empathetic communicator who can quickly build rapport and trust over the phone

• You're target-driven and motivated by results — you take ownership of your numbers and know how to hit them

• You're organised and able to manage multiple leads simultaneously without letting anything slip

• You're comfortable in a fast-paced environment where processes are evolving and priorities can shift

• You speak German fluently and have a good level of English for internal communication

Why you should join SumUp

🌎 Work with global impact — Join a fintech used by over 4 million businesses in 37 markets, from our Berlin office

🌈 Commitment to Diversity and Inclusion — Be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced

🚀 Virtual Stock Option programme — Own a stake in SumUp's future success

📚 €2,000 annual L&D budget — Attend conferences or advance your career through further education

🔗 Referral Bonus — Earn additional rewards by referring talented individuals to join the SumUp team

About SumUp

Be empowered to do more that matters.

At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 37 markets rely on SumUp as their financial partner to manage payments, finance, and customer relationships.

Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify.

SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Discover more about our culture and opportunities on our careers website, and follow our journey on LinkedIn, Instagram, and TikTok.

Keywords: Sales, Inbound Sales, Sales Executive, Account Executive, Inside Sales, Sales Representative, Sales Consultant, Customer Advisor, Kundenberater, Vertrieb, Vertriebsmitarbeiter, Inbound, Telesales, B2B Sales, SMB Sales, Fintech Sales, Berlin