At World Courier, part of the Cencora family, we are the global leader in specialty logistics for the pharmaceutical, biotechnology and healthcare industries. For more than 50 years, we have delivered time-critical, temperature-controlled, and highly regulated shipments worldwide, ensuring patients receive the therapies they need safely and on time.

We are looking for a Customs & Trade Compliance Specialist to manage import and export customs operations, ensuring efficient clearance, regulatory compliance, and seamless coordination across our global logistics network.

The Customs & Trade Compliance Specialist is responsible for coordinating customs clearance activities for inbound and outbound shipments, preparing customs documentation, liaising with authorities and service providers, and ensuring compliance with international trade regulations and World Courier procedures.

This role is critical to supporting the movement of highly regulated healthcare products across international borders.

Key Responsibilities

• Manage import and export customs declarations using EDI systems and customs platforms.
• Prepare customs documentation, tariff classifications and customs valuation in compliance with applicable regulations.
• Coordinate customs clearance activities for pharmaceutical, biological, controlled and other regulated products.
• Monitor shipments from origin to final delivery, ensuring timely customs processing and shipment visibility.
• Communicate with customers, customs authorities, airlines, brokers and World Courier offices worldwide.
• Support specialized clearances requiring permits, inspections or regulatory approvals.
• Maintain accurate customs records, electronic files and compliance documentation.
• Monitor customs charges, airfreight costs and shipment-related expenses.
• Ensure compliance with World Courier SOPs, customs regulations and trade requirements.
• Investigate and resolve customs or shipment-related issues to minimize operational disruptions.

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What We're Looking For

Experience & Education

• Experience in Customs Brokerage, Freight Forwarding, Logistics or International Trade.
• Strong knowledge of import/export procedures, customs documentation, TARIC and Incoterms.
• Experience handling customs clearance for regulated products is highly desirable.
• Previous experience in pharmaceutical, healthcare or time-critical logistics environments is a plus.
• Fluent English and Spanish required.

Skills

• Strong attention to detail and compliance mindset.
• Excellent organizational and multitasking abilities.
• Ability to work under pressure and manage competing priorities.
• Effective communication and stakeholder management skills.
• Proactive, reliable and solution-oriented approach.
• Proficiency in Microsoft Office applications and customs-related IT systems.

Why Join World Courier?

• Work for the global leader in healthcare logistics.
• Be part of an international network supporting life-saving therapies.
• Gain exposure to highly specialized customs and regulatory operations.
• Grow your career within Cencora, a company dedicated to creating healthier futures.

If you have a passion for international trade, customs compliance and healthcare logistics, we'd love to hear from you. 🌍✈️📦💙

What Cencora offers

​Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

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Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned