About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

We are seeking a Service Sales Manager to lead a sales team focused on growing our CHVAC lifecycle solutions offerings. This role directly contributes to the growth and success of Carrier Service and enables Carrier to continue to differentiate themselves as a global leader in intelligent climate and energy solutions.

The Sales Manager will lead a sale team focused on the Arizona and New Mexico markets. This role is a great fit if you are a hands on leader with a passion for teaching, motivating and driving for results.

Job Responsibilities

• Lead and inspire a high-performing, customer-centric consultative sales team focused on helping customers optimize the performance, reliability, sustainability, and lifecycle value of their building assets.

• Drive achievement of financial objectives by delivering sustainable growth in orders, revenue, and profitability across Service Agreements, Repairs, Modernizations, Controls, Digital Solutions, Rentals and other strategic service offerings.

• Develop a sales culture centered on understanding customer business objectives and aligning operational expenditure (Op-Ex) and capital expenditure (Cap-Ex) solutions that deliver measurable business outcomes, reduce risk, improve asset performance, and create long-term customer value.

• Coach, mentor, and motivate sales professionals to identify, generate, advance, and close opportunities through a disciplined consultative selling process that emphasizes customer needs and value-based solution development.

• Remove organizational obstacles and provide proactive support to the sales team to accelerate opportunity progression, improve win rates, and enhance overall sales productivity.

• Execute a rigorous Management Operating System (MOS) including territory planning, account planning, pipeline management, opportunity reviews, forecasting, activity management, and customer engagement strategies to ensure predictable growth.

• Optimize sales coverage models and resource deployment to maximize market penetration, customer engagement, and strategic account development across assigned territories and vertical markets.

• Expand and retain recurring revenue streams through effective installed-base management, customer retention initiatives, service agreement growth, and lifecycle-based sales strategies.

• Champion the adoption and commercialization of innovative solutions, including digitally enabled services, healthy buildings offerings, sustainability initiatives, energy optimization programs, and other emerging technologies that create differentiated customer value.

• Foster strong partnerships with operations, engineering, service delivery, finance, and leadership teams to ensure seamless customer experiences and successful execution of customer commitments.

• Conduct meaningful coaching and development sessions with each team member, providing timely feedback, sales strategy guidance, and professional development opportunities that strengthen individual and team performance.

• Serve as a trusted leader who balances strategic vision with day-to-day execution while maintaining a relentless focus on customer success, employee development, operational excellence, and profitable business growth.

Required Qualifications

• 5+ years of progressive sales, business development, account management, or sales leadership experience within the HVAC, building systems, mechanical services, controls, or energy services.

• 2+ years of experience leading, coaching, and developing sales teams

• High School Diploma or GED

Preferred Qualifications

• Bachelor’s degree in Business, Engineering, Mechanical Systems, Construction Management, or a related discipline preferred

• Deep understanding of HVAC asset lifecycle management, including maintenance strategies, capital planning, modernization programs, equipment replacement, controls optimization, energy management, and digital service solutions.

• Strong financial and business acumen, including expertise in ROI analysis, lifecycle cost analysis, Total Cost of Ownership (TCO), budgeting, forecasting, profitability management, and business case development.

• Demonstrated ability to attract, develop, retain, and promote top sales talent through effective coaching, succession planning, and employee development programs aligned with Experience, Exposure, and Education (3E's).

• Working knowledge of Microsoft Office (Excel, Word, & PowerPoint) and CRM

Pay Range

Other Compensation

Benefits

Employees are eligible for benefits, including:

• Health Care Benefits: Medical, Dental, Vision; Wellness incentives

• Retirement Benefits

• Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation

• Disability: Short-term and long-term disability

• Life Insurance and Accidental Death and Dismemberment

• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account

• Tuition Assistance

To learn more about our benefits offering, please click here Work with us | Carrier Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.

Carrier EEO Statement and Accommodations Process

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [email protected]. We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

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Use of AI

Technology-enabled tools may support parts of the recruitment process, with oversight by people.