At Fusion Connect, we’re not just offering jobs — we’re building careers that empower, inspire, and grow with you.

If you're passionate about making an impact, collaborating with forward-thinking teams, and being part of a company that values your voice, you’re in the right place.

We’re thrilled you’re exploring this opportunity with us — take a look, imagine the possibilities, and let’s shape the future of connectivity together.

Job Description Summary:

Job Description:

Essential Duties and Responsibilities include the following (other duties may be assigned):

• Perform routine administrative, transactional, and operational tasks across the Human Resources department.
• Manage the end-to-end preboarding process from offer acceptance through the employee’s first day, ensuring completion of all required new-hire documentation (I-9, W-4, direct deposit, policy acknowledgements, background checks) and scheduling of new hire orientation.
• Enter and validate new-hire data in the HRIS and ensure data accuracy prior to start date.
• Serve as the primary point of contact for new-hire questions related to documentation, logistics, and readiness.
• Ensure confidentiality and compliance with data privacy standards in handling employee information and HR records.
• Support HR programs such as education assistance and employee referral programs.
• Submit IT service desk tickets to support new hire setup and employee offboarding activities.
• Coordinate and execute offboarding processes, including exit documentation and system updates.
• Assign employee learning paths and required training programs.
• Maintain standard operating procedures (SOPs) across the Human Resources function.
• Provide SharePoint support, including maintaining HR content and resources.
• Monitor and manage the HR mailbox, ensuring prompt, accurate, and professional responses.

Knowledge, Skills and Abilities Requirements:

• Working knowledge of HR processes, including preboarding and offboarding.
• Ability to handle sensitive and confidential information with discretion.
• Customer service mindset with a focus on delivering a positive employee experience.
• Strong organizational skills with attention to detail and accuracy.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong interpersonal and communication skills, both written and verbal.
• Ability to follow established processes and maintain consistency.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

Education and/or Experience Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred. Relevant education may be substituted with two (2) years of related experience for each year of education.
• Minimum of three (3) years of experience in a Human Resources support role.
• Three years of Workday HCM experience encompassing employee onboarding and offboarding preferred.