Church’s Texas Chicken

Employee Job Description

Job Title:                  Human Resources Generalist                

Reports To:              Director, Corporate Human Resources

Department:             Human Resources

Location:                  Atlanta - Restaurant Support Center

Revised:                   September 2026

Job Summary:

The HR Generalist will be responsible for completing a broad range of tasks to support the day-to-day operation of the Human Resources department. They should have a broad knowledge of human resources functions, from sourcing candidates, hiring, onboarding, and Leave administration. The HR Generalist will undertake a wide range of tasks such as organizing trainings, and updating HR policies. They will ensure employee records are properly updated and managed in a confidential manner. They will have frequent interaction and support the field HR management team as well as corporate human resources initiatives.

Key Duties/Responsibilities:

• Assist in talent acquisition and recruitment process for the field

• Schedule and conduct new hire orientation for all Restaurant Support Center (RSC) employees to ensure that new employees receive a great onboarding experience, to include executing welcome emails, training agendas, meet & greet sessions and coordinating new hire equipment/materials.

• Conduct employee onboarding and help organize various in office events to ensure employee engagement

• Maintain employee files and records in electronic form

• Coordinate RSC functions that promote recognition and celebration

• Perform leave of absence (LOA) administration as directed by Director of Total Rewards

• Administration of the Rising Star GED program

• Manage E-Verify process, system, case updates, completion and running audit reports.

  •  Collaborate with HR field team to collect required documentation for case management. 

• Responsible for ordering government compliance posters for RSC and field locations.

• Maintain, update and distribute company organizational charts

• Create and distribute the company termination form for RSC terminations

• Manage business card ordering process

• Manage corporate service recognition program, generate quarterly reports for service awards, manage recognition vendor and prepare & distribute monthly birthday and anniversary report

Position Requirements (Education, Qualifications, Experience):

• Bachelor’s degree in human resources or related field

• Proven experience as an HR Generalist

• Good knowledge of employment/labor laws

• Knowledge of MS Office; HRIS systems (e.g., Workday) will be a plus

• Excellent communication and people skills

• Aptitude in problem-solving

• Desire to work in a team with a result driven approach

• Additional HR training will be a plus

Competencies:

• Critical Thinking – Defines and resolves a situation or problem by analyzing issues involved, weighing options, and evaluating alternatives; maintains objective attitude; approaches situations and problems systematically; uses observation, experience, reflection, and/or reasoning to drive business forward.

• Influencing Others – Convinces and persuades others in either positive or negative circumstances to accomplish goals and objectives; responds to objections successfully; uses tact when expressing ideas or opinions.

• Initiative – Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a “can-do” attitude.

• Innovative and Creative – Looks for ways to improve oneself, the job, the project, the system, and the organization; challenges conventional practices, generates new ideas to create novel solutions to problems.

• Managing Execution – Manages multiple projects and effectively prioritizes tasks and goals; uses goals to guide actions and create detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals.

• Negotiating – Presents issues or ideas in a clear and influential manner; maintains an open-minded and non-judgmental attitude; listens to others’ views and empathizes.

• Relationship Management – Initiates and develops relationships with others; demonstrates credibility; confronts conflict quickly and professionally; inspires confidence in others.

Physical Requirements:

Employees must be able to perform the essential functions of the position with or without reasonable accommodation.

Travel required 10%