Job Description:

Management Level Definition:

Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment to determine best method for accomplishing work and achieving objectives.

Responsibilities:

• Quickly learning and upskilling on all Aruba Service Renewal Pricing processes and tools,
• Participate in system testing, requirement definition, and validation for onboarding Aruba Service Renewals into Services CPQ (Hybris).
• Partner with IT, Service Operations, and Pricing Ops to Replace manual Salesforce workflows and Design system driven approvals 
• Design and standardize end to end pricing and approval processes for Premium services & Advanced services
• Engagement with Sales, Channels and internal operational stakeholders on process and deal completion,
• On-going sales support to ensure successful completion of all quoting and pricing requirements,
• Regular sales training and guidance to Aruba, Sales operations and Network Service sellers,
• Establishing & managing service approvals matrices,
• Reviewing special pricing requests on various request types from renewal perspective: NBQ, Day One Support, budgetary quotes etc
• Review & assessment of return to support removal requests
• Review & assessment of short-term contract approvals -coterminous with existing contracts for their environment, or to provide support only up to the End of Service Life (EOSL) date for specific products,
• Review & assessment of backdating requests for > 6 months or early activation requests,
• Review & assessment of Non - Standard Billing requests,
• WW Deal guidance and alignment (MCCO complex deals),
• Guidance and advise to sales on Multiyear options, invoicing, revenue etc impacting their deal strategy.
• Leads project teams responsible for the design and implementation of processes and tools
• Consults with senior business leaders to identify relevant analytics, metrics and outcomes for the assigned areas
• develops overall sales operations framework, including forecasts and budgets, to meet resource and sales client needs
• Manages and expands relationships with internal and external partners and clients for quality audits, quality management and building quality culture.
• Provides domain-specific expertise and overall quality leadership and perspective to cross-organization projects, programs, and activities
• Drives innovation and integration of new technologies and initiatives into sales operations tools and activities
• Provides guidance and mentoring to less-experienced staff members

Education and Experience Required:

• Bachelor's or Master's degree in Business Management or equivalent
• Typically 6-10 years experience
• Experience with SFDC is mandatory
• Experience with HPE Channel is preferred
• Must be willing to support a global business, with working hours being outside of time-zone
• Commercially aware and enjoy interacting with cross functional teams across an organization
• A strong business mindset is key, with a ‘run to the fire’ attitude; driving an action-oriented culture: you deliver on your promises
• Intellectual curiosity, humility, accountability, and positive approach
• Microsoft Office Suite expertise
• Pricing experience mandatory
• The ideal candidate will be analytically minded; a problem solver; focused, organized & driven; self-starter; have strong communication skills; passion & pride in their work; flexibility to adjust to requirements and ability operate in a dynamic and fast changing environment.

Knowledge and Skills:

• Experience designing and implementing overall process and tools management and improvement frameworks to provide operations support for sales activities
• Excellent analytical, statistics and problem-solving skills.
• Thorough understanding of and experience in applying business and sales operations practices and process design to situations
• Evaluating forms of forecasting and planning methodologies to develop guidance for deploying sales and operational resources and activities
• Excellent written and verbal communication skills
• mastery in English and local language.
• Ability to effectively communicate sales operations architectures, plans, proposals, and results, and negotiate options at senior management levels.

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Job:

Job Level:

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

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